News & Media
McDonald's dives deeper into branded merch with dedicated website
December 4, 2019
Any QSR restaurateur who ever wondered whether side lines of merchandise are proving profitable need look no further than the storied Golden Arches of…
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'From pizza to pad thai' -- Kroger-Clustertruck partnership puts ghost kitchens in Midwest metros
December 3, 2019
U.S. grocery superpower, Kroger, has partnered with delivery-only software platform, Clustertruck to offer a ghost kitchen concept that will serve multiple…
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QSR Del Taco refranchises Reno as part of growth drive
December 3, 2019
Mexican quick-serve, Del Taco, said it has refranchized all eight company-operated Reno, Nevada stores to existing franchisee, Mark Miller of 3 Brothers…
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QSR end-of-year campaigns roll out red (+ green) carpet for customers
by S.A. Whitehead — Food Editor, Net World Media Group
From white-bearded nutcrackers to coffee-scented candles, QSRs are whispering sweet little nothings into their customers' ears this time of year in the form of…
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How Tropical Smoothie uses tech to provide old-school hospitality
Charles Watson reveals how the 800-unit chain balances the use of technology with providing the "homespun experience" that his customers expect.
Presented by FastCasual.com
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Sonic gets repeatedly cheesy with burger LTO
December 2, 2019
Triple the cheese, double the meat — that's the promise of Sonic's new Biggie Cheese, a super-dairy-fied burger that features two all-beef patties, three…
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McDonald's crunches into chick sandwich wars with 2-market test
December 2, 2019
McDonald's today confirmed that the brand is testing two new chicken sandwiches at locations in Houston and Knoxville, Tennessee, starting today and running…
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Chick-fil-A holiday campaign emphasizes a gift few have enough of
November 27, 2019
This holiday season, Chick-fil-A is honing in on the one thing nobody has these days — time — to star in its holiday campaign that encourages people to wrap up…
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Roy Rogers fills new consumer care manager role
November 27, 2019
Roy Rogers Restaurants has selected John Giffin, a former commercial cleaning service executive, to fill a newly created post of consumer care manager at the…
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QSR, fast casual menuboards study reveals big areas for improvement
November 27, 2019
When it comes to QSR menu boards, customers have some very definite opinions about what they like and don't, but now a large national survey of those…
read now3 ways to take advantage of the delivery market with ghost kitchens
Time will tell if ghost kitchens are truly sustainable and here to stay, but if you are a restaurant owner, it’s worth taking a look at the various models…
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A&W opens new national learning center in Bluegrass State
November 26, 2019
This month, A&W is opening a new national learning center and prototype restaurant in Richmond, Kentucky, about 30 minutes east of its corporate…
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White Castle will open 1st Florida store since 1960s
November 26, 2019
Eighteen months. That's how long White Castle said it will be before the privately owned chain opens its first Florida location since its Miami "Castle" closed…
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QSR Conundrums: Taming that booming 'order-online, pickup in-store' business
by S.A. Whitehead — Food Editor, Net World Media Group
In this first of a new QSRweb bimonthly series, QSR Conundrums, our experts give their best thoughts on new ways to handle a relatively new "problem" of…
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McDonald's settles wage class action for $26M
November 26, 2019
Right on the heels of a suit filed in Illinois alleging McDonald's doesn't adequately protect its workers from customer violence, another suit — this one a…
read now8 ways to prevent restaurant workers from spreading Hep A
Since the Hepatitis A virus spreads so easily and quickly through food and water, it’s a huge threat for restaurants. It’s critical that restaurants take every…
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McDonald's workers sue company for failing to protect them against violent customers
November 25, 2019
Seventeen McDonald's employees who are employed at 13 Chicago-area locations of the chain have filed suit against the giant QSR franchise company claiming that…
read nowMega-Burger King, Popeyes franchisee, Carrols Restaurant Group, names CFO
November 25, 2019
Burger King and Popeyes mega-franchisee, Carrols Restaurant Group, with nearly 1,100 U.S. locations of the chains, has named former Realogy Holdings Corp.
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Church's Chicken probes data security breach at company-owned sites
November 22, 2019
Church's Chicken said it is investigating a possible data breach involving credit and debit card information at some of its company owned locations in the…
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Pumpkin 'squashes' apple for seasonal dessert of choice
November 22, 2019
Let's all take a moment here to remember the cobbler, which appears to have fallen from grace for the dessert of choice on Thanksgiving Day, according to…
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