No Kid Hungry spreads awareness

August 29, 2018

No Kid Hungry, a national campaign to end childhood hunger in America, is coming together with more than 15,000 restaurants and their guests to help the one in…

They like email, billboard ads: Surprise! It's Gen Z

by S.A. Whitehead — Food Editor, Net World Media Group

Gen Z: If you were expecting just a more exaggerated version of the super-digital millennial, prepare to have your eyes opened.

Poke, salads, southern cookin' on tap for Fast Casual Executive Summit Perfect Pitch

by Cherryh Cansler — Publisher, FastCasual.com

Meet three innovative start-up restaurant concepts during this year's Fast Casual Executive Summit in Seattle.

El Pollo Loco names brand's 1st chief people officer

August 29, 2018

El Pollo Loco has named its first chief people officer, hiring Jennifer Jaffe,  a former cosmetics HR chief to serve in the role. assumes the role of senior 

KFC predicts 2018 baby name of year will be 'Harland'

August 29, 2018

How far will parents go to plunk down a nice chunk of change in their new baby's college fund? KFC's betting a bunch of them will be willing to name their…

Report: Consumers using 'near me' searches on smartphones to choose restaurants

August 28, 2018

Google "near me" searches are up 200 percent, according to an Uberall report that surveyed more than 1,000 smartphone users across the US to understand their…

QSRs open at Chicago Midway food hall

August 28, 2018

Chicago Midway's newly opened food hall features 19 quick-service concepts offering everything from espresso and sushi to hot dogs, doughnuts and frozen…

Restaurants and Gen Z: 'And now for something completely different'

Just about the time restaurateurs were getting millennials' buying behaviors down, the next wave of consumers has crashed onto the restaurant shores. Welcome…

Dairy Queen gives free Blizzards to mobile app downloaders

August 28, 2018

Dairy Queen is making it worth their customers' time to download its mobile app. In exchange for the download, DQ is giving customers a free small Blizzard…

Lion's Choice opens with breakfast in St. Louis tech hub

August 28, 2018

St. Louis-based QSR Lion's Choice has opened in the Gateway City's innovation and tech hub, Cortex, on Clayton Avenue, a news release said. This is the first…

Don't let the straws break a QSR operator's back: Prepare now for a plastics-free world

Non-biodegradable plastic is everywhere and that's a big problem that has the QSR sector abuzz with how to transition out of their disposable plastics. But…

The voice of a Sub Station II franchisee

Sub Station II franchisee Mike Monson chats with Tim Tang of Hughes about the voice of the franchisee and the importance of relevancy.

McDonald's delivering across Canada by year's end

August 27, 2018

McDonald's Canada is partnering with a food delivery provider, SkipTheDishes, this month to launch delivery in select western Canada cities, with roll-out…

Cinnabon in Canadian Taco Bells

August 27, 2018

Cinnabon products are starting to show up in lots of new places, including the most recent — Canadian Taco Bells. The chain — which already has the sweet…

Red Robin COO on using tech to meet evolving consumer needs

Carin Stutz, COO of Red Robin, chats wth Tim Tang of Hughes about how the chain handles customers' evolving needs, which includes a push for technology.

KFC's new training reality: Technology fit to the global market

by S.A. Whitehead — Food Editor, Net World Media Group

In Australia, it's Yammer-time, while in Russia, QR codes are showing workers the way. KFC's approach to training technology depends entirely where you are in…

Bojangles opens 2 more in southern US

August 24, 2018

Bojangles' opened stores this month in Mobile, Alabama and St. Augustine, Florida, according to a pair of news releases. 

Jimboy's opens 1, with 1 on way in Orange County, California

August 23, 2018

Jimboy's Tacos will open an Orange County location Tuesday on Imperial Highway in Brea and is rewarding its first guests — beginning at noon — with free ground…

KFC cuts back-of-house training time 75% in North American tests

by S.A. Whitehead — Food Editor, Net World Media Group

KFC has begun testing a system in the U.S. that cuts back-of-house employee training time down from four or five weeks total, to just one week, according to…

Independent restaurant count down 2 percent

August 22, 2018

NPD reported today that a 2 percent decline in U.S. independent restaurant brands contributed to a 1 percent drop in the nation's overall restaurant count this…