College kids still love fast food, but they're pickier than ever

by S.A. Whitehead — Food Editor, Net World Media Group

Today's coeds have high expectations for even the fastest food that they order.

Pret a Manger hit with lawsuit

August 25, 2016

A New York City man is suing Pret a Manger after he a went into anaphylactic shock. He alleges that the restaurant staff served him food containing…

Carl's Jr, Hardees 'steak' out bigger breakfast business

August 25, 2016

Carl’s Jr. and Hardee’s are pulling out the big guns when it comes to breakfast, adding two new steak-based breakfast items to their menus. They are the latest…

Kiwis ... and lots of sheep ... witness first pizza drone delivery for Domino's today

by S.A. Whitehead — Food Editor, Net World Media Group

August 25, 2016

Pizza delivered via drone has become reality, according to a news release from Domino’s Pizza. The company paired with Flirtey to create the first commercial…

Part 2: The pain and the glory of getting REAL

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurateurs who seek REAL certification say it’s a tough and sometimes painful process. But they are quick to add that it can end up paying off big for a…

The QSR IT industry's future is both competitive and rosy, report finds

August 24, 2016

The QSR IT market is getting crowded according to a Transparency Market Research report released this week. The abundance of software companies offering…

Cold Stone Creamery engages customers through ice cream tossing

August 24, 2016

Frisch's poll shines headlights on why Americans do drive-thru

August 24, 2016

Frisch’s today released results of a poll on drive-thru preferences, based on responses from 523 people across the nation. The fast casual chain, based in…

Subway celebrates top 12 franchisees on their big day

August 24, 2016

Subway is having a pretty good year, landing on a lot of "best-of" lists. Most recently the chain was named one of the top brands for customer service in a…

Blimpie's Combo Craze promotion a big sales booster

August 24, 2016

The Blimpie match-and-win game, Combo Craze, produced great results again this year, according to a press release from the brand. The April-to-early-June…

The good, the bad and the ugly of restaurant customer service

August 24, 2016

When it comes to great restaurant customer service, Americans are feeling the love for brands like Chick-fil-A and Starbuck's, but not so much for other big…

Part 1: Why more restaurants are getting REAL

by S.A. Whitehead — Food Editor, Net World Media Group

Hundreds of restaurant brands have achieved REAL certification, but what are they getting out of it? Our two-part report begins with a look at research into…

Technomic report says customers blame restaurants for third-party delivery service failures

August 23, 2016

Technomic Inc. found that 76 percent of consumers polled hold restaurants responsible for all errors on online portals and delivery services. In fact, the…

Cousins Subs partners with Green Bay Packers for ultimate giveaway

August 23, 2016

Cousins Subs, a Milwaukee-based concept, is now in a three-year partnership with the Green Bay Packers NFL team.

Paytronix updates platform

August 23, 2016

Paytronix Systems has implemented upgrades to its Paytronix Platform.

McDonald's recalls Happy Meal toys after more than 70 children hurt

August 23, 2016

McDonald's is telling its customers to immediately return any of their "Step-iT" activity wristbands recently distributed with Happy Meals and Mighty Kids…

RSR reveals digital gift card winners

August 23, 2016

 Retail Systems Research has published the report, "Digital Gift Cards In 2016: Where Omni-Channel Strategy Meets Customer Expectations." 

Wing night is now Wing week at Sonic

August 23, 2016

When you got it, flaunt it, they say, or at least do it again. That's the theory Sonic is using to justify a return to the chain's Wing Night in America…

Mmm! Smell that? KFC sells out of fried chicken-scented sunscreen in 2 hours

by S.A. Whitehead — Food Editor, Net World Media Group

KFC may be heading into the sunscreen business. After announcing this morning that it was giving 3,000 bottles of fried chicken-scented sunscreen in a special…

Chicago hosting 'Battle of the Baristas'

August 20, 2016

This year’s most intricately designed cups of coffee in America will be poured today in the Windy City when Gloria Jean’s Coffees hosts the "Battle of the…