McDonald’s fuels beverage line with a monster addition

October 22, 2015

The new drink offering is in pilot at 20 locations.

Dunkin' Brands reports Q3 results

October 22, 2015

Dunkin' Brands Group third quarter results boast some healthy growth indicators.

Research reveals key competencies dictate success, not a person’s age

October 22, 2015

The generational age of an employee is not a critical as the skill set competency in making a good hire.

FCES15: Tips on building a foundation for profitable growth

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Strategic and profitable growth for today's restaurants, quick service eateries and retailers is a comprehensive endeavor. But it's doable and the number one…

ICX Symposium: Intel talks the responsive revolution in retail

by Scott Slucher

The ICX Symposium in Atlanta later this month will feature a session featuring an Intel executive addressing the transformation of retail through responsive…

Friends of the Earth applauds Subway's plan to eliminate antibiotics in meat supply

October 21, 2015

Friends of the Earth is happy Subway will eliminate antibiotics use in its chicken by next year and in all U.S. meat supplies within nine years.

El Fenix to offer free Sopapillas as Halloween treats

October 21, 2015

To celebrate Halloween, El Fenix announced guests will receive a free pumpkin- or ghost-shaped sopapilla with the purchase of an entrée.

Wienerschnitzel salutes veterans with free chili dogs

October 21, 2015

Wienerschnitzel is showing appreciation to military servicemen and women this Veterans Day, Nov. 11, with a free chili dog and a small Pepsi.

Captain D’s launches new Nashville Hot Fish

October 21, 2015

Captain D’s announced the launch of a new menu item, Nashville hot fish.

Supply chain: How Millennials have changed everything

by Vishy Visweswaran — Chief Technology Officer, SCA Technologies

Caught in a vise, squeezed from one side by cut-throat competition and rising consumer demands — particularly those of the millennial generation, and from the…

ICX Symposium: The future of customer experience is coming fast

by Christopher Hall — w, t

With the Interactive Customer Experience Association set to host 'Inflection Point: The Future Tech of Customer Experience,' aimed at getting B2C brands ready…

DQ, Diet Coke partner to grant fans' wishes

October 20, 2015

Consumers will have a chance to have their wishes randomly fulfilled when submitting them via social media through Dairy Queen and Diet Coke’s Random Acts of…

Soupman partners with The Grilled Cheese Truck

October 20, 2015

Soupman Inc has signed a Master Franchise Agreement with The Grilled Cheese Truck Inc to launch Original Soupman & The Grilled Cheese Truck mobile units…

El Pollo Loco facing shareholder lawsuit

October 20, 2015

El Pollo Loco is facing a shareholder class action lawsuit filed by The law firm of Kessler Topaz Meltzer & Check on behalf of purchasers of the El Pollo Loco…

Uber, ChowNow partner to provide on-demand delivery

October 20, 2015

Uber and ChowNow, an online ordering and marketing platform for restaurants, are partnering to bring a delivery option to thousands of restaurants that use…

FCES2015: Going mobile no longer ‘if’ or ‘when’ but ‘now’

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Mobile is the most effective way to serve the millennial segment.

FCES15: Why design is key to customer engagement

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Design is a key aspect for the customer experience and plays directly into the "corporate soul" and building a relationship with customers.

ICX Symposium: Chick-fil-A, Fiserv, HomeDepot.com execs set to talk future of CX

The ICX Symposium in Atlanta later this month will feature a keynote address from three friends, executives at major brands, talking about the future of…

FCES2015: Going mobile no longer ‘if’ or ‘when’ but ‘now’ for the restaurant industry

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Mobile is the most effective way to serve the millennial segment.

FCES15: How failing to adapt leads to failure in business

by Travis Wagoner — Editor, Networld Media Group

Jeremy Gutsche kicked off the 10th annual Fast Casual Executive Summit on Sunday evening at the Mandarin Oriental Hotel in Miami with a rousing and energetic…