Voice AI to dominate industry in coming year, says SoundHound AI exec

by Daniel Brown — Editor, Networld Media Group

Everyone knows that AI is taking the world by storm and transforming customer experience across restaurants, retail, self-service, and more, but a subset of…

Layne's Chicken Fingers to enter Utah

December 6, 2024

Layne's Chicken Fingers will enter Utah with a location in Clearfield by the end of the year, according to a press release.

Jollibee elevates dining with made-to-order beverages

December 6, 2024

Jollibee has created a line of premium, made-to-order beverages called Signature Sips. The like features an array of flavor profiles for a mid-day treat or to…

McDonald's Snack Wraps to return to menus in 2025

December 6, 2024

After years of petitioning by fans of the treat, McDonald's is returning its popular Snack Wrap back to menus in 2025, according to a Forbes report.

How delivery platforms redefining retail, foodservice industries

by Zhong Xu — CEO & Co-founder, Deliverect

The rise of cross-industry collaboration between retail and restaurants signals a shift towards a consumer-first ecosystem.

Jack in the Box announces leadership transition

December 5, 2024

Tony Darden, SVP chief operating officer, will depart from his role at Jack in the Box. Darden has worked for the brand since June 2021, according to a press…

What's new with outdoor menu boards?

by QSR Web

It's one thing to simply have an outdoor menu board, it's another to take advantage of the full potential of the technology. Let's take a closer look at what's…

Andy's Frozen Custard opens 2 locations in DFW area

December 4, 2024

Andy's Frozen Custard will open two locations in Burleson and Bedford, Texas, this month, according to a press release.

Carl's Jr. opens 400th restaurant in Mexico

December 3, 2024

Carl's Jr. has opened its 400th restaurant in Mexico, according to a press release.

Domino's, Netflix bring Emergency Pizza to Squid Game: The Experience

December 3, 2024

Domino's Pizza and Netflix have teamed up to bring the Domino's Emergency Pizza to Squid Game: The Experience. As "Squid Game" nears its season two debut on…

Pizza Hut pilots restaurant design in Texas

December 3, 2024

Pizza Hut has introduced its most innovative restaurant design concept to date in Plano Texas. The restaurant offers an elevated, modern, more connected…

Food pickup lockers help restaurant operators lower costs

As more restaurants depend on delivery and carryout services to remain profitable, balancing speed with security and efficiency is crucial. Food pickup lockers…

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SynergySuite Secures Spot at #37 in Deloitte 2024 Technology Fast 50 Awards

SynergySuite is thrilled to announce its inclusion at number 37 in the 2024 Deloitte Technology Fast 50 Awards, marking another milestone in the company’s…

Pretzelmaker opens in Clear Lake, Iowa

December 2, 2024

Pretzelmaker, a Fat Brands Inc. company, has opened its latest location in Clear Lake, Iowa, according to a press release.

Krispy Kreme brings Who-Ville to life with themed Grinch doughnuts

November 27, 2024

Krispy Kreme is celebrating "How the Grinch Stole Christmas" with three new doughnut designs beginning Nov. 29, according to a press release.

Bojangles leverages kiosks to navigate labor shortages, boost sales

by Mandy Wolf Detwiler — Editor, Connect Media

Bojangles has rolled out kiosks in about 25 of its units. The brand will retrofit existing restaurants with the kiosks in the near future, and they have become…

Self-Service Innovation Summit executive panel to share future predictions, strategy insights

by Daniel Brown — Editor, Networld Media Group

This year’s Self-Service and Innovation Summit, hosted by Networld Media Group in Tampa, Florida from December 9-11 will culminate with “Thought leader…

How tech can streamline restaurant operations

by Bradley Cooper — Editor, Connect Media

Technology can help restaurants in many ways, but it plays an especially impactful role in operations. With the right tech stack, restaurants can reduce wait…

Baskin-Robbins pardons turkey cake

November 25, 2024

Today, Joe Biden, the President of the United States, pardoned two turkeys in an annual ceremony that dates back decades. Baskin-Robbins is also pardoning…

McDonald's launching McValue platform in 2025

November 22, 2024

McDonald's is giving customers more value choices in 2025. Starting Jan. 7, the Chicago-based burger brand is launching its new value platform, McValue, in…