New solution helps control labor, inventory costs

WhentoManage has launched a new platform to help control inventory and labor costs, said Walker Thompson, VP of sales and marketing. The solution connects the…

Report: Limited-service restaurants fighting harder for customers

by Alicia Kelso — Editor, QSRWeb.com

According to a new report from the National Restaurant Association, concepts are adding off-peak hours, off-premise business and retail options as…

Baskin-Robbins adds unprecedented franchise development incentives

June 17, 2013

Baskin-Robbins announced today the introduction of development incentives in 2013 for new franchisees and military veterans. These limited-time only…

NRA launches grassroots campaign calling for immigration reform

June 17, 2013

The National Restaurant Association last week reiterated its support for immigration reform that addresses restaurant-industry priorities as restaurateurs and…

Food delivery business launches in Southeast Asia

June 17, 2013

DealGuru Holdings, an independent e-commerce operator in Singapore and Malaysia, has spun out its food delivery subsidiary to form "Food Runner," a food…

Bruster's Real Ice Cream adds three seasonal flavors

June 17, 2013

Bruster's Real Ice Cream has added three seasonal flavors to its line-up of frozen treats. Through July, Bruster's will offer black raspberry and black…

KFC's grill promo underway on Twitter, Instagram and Vine

June 17, 2013

To kick off summer, grillers can show off their skills for a chance to win prizes in KFC's 2013 Grillmaster Challenge Contest.

Sonic expanding Northeast U.S. footprint

June 17, 2013

Sonic Drive-In has signed an agreement for franchise development of five new drive-ins in the Rochester, N.Y., market throughout the next four years. The…

Engaged customers are 10 times more likely to visit a restaurant

To be most effective, communications have to be ongoing and not limited to when a customer dines.

Nathan's Famous turns in 21-percent profit for the year

June 14, 2013

Nathan's Famous Inc. reported results for its fiscal year ended March 31, which included a net income increase of 21.3 percent.

QSRs trumped by casual, fast casual brands on customer-centric list

June 14, 2013

dunnhumby, a customer science company, released its inaugural Customer Centricity Index (CCI), measuring how well retailers are responding to the needs and…

NRA, WFF team up to offer foodservice leadership development tools

June 14, 2013

The National Restaurant Association announced a new partnership with the Women's Foodservice Forum (WFF) to develop the next generation of industry leaders.

Texas Dairy Queen franchisee credits digital menu boards for record sales

June 14, 2013

In its first month of business, the new Euless, Texas, Dairy Queen restaurant broke nearly every sales record in franchise and corporate history, including the…

White Castle joins food truck space

June 14, 2013

White Castle will launch two food trucks later this month. The "CraveMobiles" will be available for events in the Louisville, Ky., and Columbus, Ohio…

NEC debuts latest touchscreen kiosk at NRA

Rich Ventura of NEC Display Solutions demos the company's new touchscreen digital signage kiosks that many restaurants are using to showcase their LEED…

NEC kiosk helps customers make healthier choices

NEC's Rich Ventura shows Cherryh Butler, senior editor of FastCasual.com, how the company's kiosks designed for restaurants can allow customers to order…

GeekBeat.TV interviews Yelp exec

The hosts of GeekBeat.TV chat with Darnell Holloway of Yelp about how restaurant owners can use the customer reviews to attract and retain customers.

What your bad employees don't want you to know

Outline disciplinary procedures, which are necessary to change counterproductive behavior and put the violator on notice that future violations could result in…

McDonald's late-night breakfast tests well, will expand

June 13, 2013

McDonald's late-night breakfast menu test, taking place in the Central Ohio market for nearly a year, was successful enough to lead to a broader rollout.

Pizza Hut's largest franchisee acquiring 24 Wendy's restaurants

June 13, 2013

NPC International Inc. announced today that it has entered into an Asset Purchase Agreement (APA) with a subsidiary of The Wendy's Company to acquire 2…