Big and little data : A gold mine

by Noah Glass — CEO, Olo

This past Thursday, I had the pleasure of speaking on the Restaurant Technology panel at the 33rd Annual Piper Jaffray Consumer Conference at the New York…

Taco Bell testing 'Power Protein' menu

June 19, 2013

Taco Bell plans to test a "Power Protein" menu beginning in July. The test is part of an effort to attract Millienials, the brand's core demographic, who seek…

Jack in the Box closing nearly 70 Qdoba restaurants

June 19, 2013

Jack in the Box Inc. this week announced that it will close 67 of its company-operated Qdoba restaurants by the end of fiscal 2013, which ends Sept. 29.

OpenTable now available via AllergyEats app

June 19, 2013

AllergyEats, a guide to allergy-friendly restaurants nationwide, has signed a new affiliate relationship with OpenTable to help the food allergy community…

Ecolab unveils heated soak tank program for QSR segment

June 19, 2013

Ecolab has introduced the KAY Heated Soak Tank Program for quick-service restaurants. The program removes carbonized soil from cookware faster and easier than…

Whataburger's Whatafries snack option now available for retail

June 19, 2013

H-E-B and Whataburger have teamed up to introduce Whatafries, french fries cut from real potatoes that can be heated or eaten straight out of the bag.

GrubHub identifies top cities for gluten-free ordering

June 19, 2013

GrubHub, an online and mobile food ordering service, has tracked the gluten-free dining trend at U.S. takeout restaurants. An analysis of 2013 GrubHub orders…

Captain D's plans to rollout grilled menu in 2014

June 19, 2013

Captain D's continued its record-setting performance in the second quarter of 2013. Posting another quarter of positive same-store sales increases, the…

Carl's Jr. taps Jenny McCarthy to push new salads

June 19, 2013

Carl's Jr. has added two new salads to its premium menu offerings: the Cranberry Apple Walnut Grilled Chicken Salad and BBQ Ranch Grilled Chicken Salad. They…

OpenRest integrates with RestCloud's restaurant-specific messaging terminal

June 19, 2013

RestCloud.net, which streamlines the food ordering flow between online ordering services and restaurants, has partnered with OpenRest, a provider of white…

Bersin By Deloitte Recognizes PeopleMatter For Delivering Innovation

HR Software Provider Receives WhatWorks® Award

5 things first-time visitors need to see on a restaurant's website

It is crucial to have high-quality photos on your site; low-quality photos can lead a new customer to think your restaurant is also low-quality.

Subway earns top customer satisfaction scores again

June 18, 2013

An annual report released today by the American Customer Satisfaction Index (ACSI) covers customer satisfaction with full-service restaurants and quick-service…

McDonald's franchise sued for paying via debit card

June 18, 2013

A Pennsylvania woman is suing a McDonald's franchisee for paying her through a debit card in lieu of an actual paycheck. Natalie Gunshannon, a former employee…

Subway partners with Disney for two movie integrations

June 18, 2013

This month, Subway and The Walt Disney Company are celebrating one year of working together with the announcement of two additional movie integrations…

CKE Restaurants CEO: Obamacare will lead to more QSR self-serve kiosks

June 18, 2013

CKE Restaurants CEO Andy Puzder thinks the impending regulations from the Affordable Care Act will lead to restaurants hiring more part-time employees and…

Everyone is a millennial, and engaging them is not an option!

by Jitendra Gupta — Mobile CRM Director, Punchh

Phew! I can't believe it's almost a month since this year's NRA Show (yeah, that one!) and the Marketing Executives Group meeting in Chicago. I love both…

Dunkin' Donuts deploys NCR digital signage menu boards

June 18, 2013

NCR Corp. announced today that Dunkin' Donuts has deployed a high-definition NCR Vitalcast digital signage menu board solution at locations across the U.S.

U.S. Hispanics influencing more at-home lunch dining

June 18, 2013

Following a Hispanic cultural tradition, U.S. Hispanics have their largest meal of the day at lunch and consume more of these meals in the home than…

Former Arby's CMO joins Church's Chicken

June 18, 2013

Atlanta-based Church's Chicken has named senior marketing executive Steve Davis as its chief concept officer.