Chick-fil-A rolls out seasonal milkshake, 2012 calendar

October 30, 2011

This holiday season, the Chick-fil-A "Eat Mor Chikin" Cows are honoring the historic contributions of the cows that came before them to influence world history…

Tim Hortons named NHL All-Star game sponsor

October 30, 2011

Tim Hortons has secured the title sponsorship of this season's National Hockey League All-Star game, furthering the chain's multi-year partnership as the…

Restaurant Performance Index improves in September

October 30, 2011

After slow reports in July and August, the National Restaurant Association's Restaurant Performance Index (RPI) topped the 100 mark in September for the first…

Cause marketing is good for business

by Alicia Kelso — Editor, QSRWeb.com

Does your fundraising campaign resonate with your guests?

Continual and constant improvement

by Scott Sharon — CEO, START

Today I was reading a magazine that is read by most people in the restaurant business. I was shocked at the number of formerly successful restaurant companies…

Dunkin' Donuts extends partnership with JetBlue

October 27, 2011

Dunkin' Donuts and JetBlue Airways have extended their partnership that began in 2006. As part of the agreement, JetBlue passengers receive Dunkin' Donuts…

McDonald's Latin American franchisee posts big revenue growth

October 27, 2011

Arcos Dorados Holdings Inc., Latin America's largest restaurant chain and the world's largest McDonald's franchisee, today reported unaudited results for the…

Dairy Queen franchisee sued for civil rights violation

October 27, 2011

Food Service Holdings Ltd., a Huntington, Texas-based Dairy Queen franchisee, has been accused of violating civil rights in a lawsuit filed by a 17-year-old…

Commentary: Creating compelling content across digital marketing channels

Follow basic guidelines to get started and then, with time, you'll learn what timing, frequency and content works best for your customers in each channel.

Yogurt Mountain conquering S.C.

October 26, 2011

Yogurt Mountain has opened a new store in Spartanburg, S.C., making it the fifth location in the state and the 39th store overall.

Dunkin' Donuts makes big push into DC market

October 26, 2011

Dunkin' Donuts has 86 new restaurants signed for development in the Washington D.C. market by 2020. Of those, 15 agreements were signed over the past year that…

Wendy's restaurant design prototype extends to Canada

October 26, 2011

A Wendy's unit in Etobicoke, Ontario, Canada, now features one of the company's four new restaurant designs currently in test.

El Pollo Loco names new head of marketing

October 26, 2011

El Pollo Loco Inc. has appointed Ed Valle as its new chief marketing officer.

Website launches Restaurant Unit Locator portal

October 26, 2011

RestaurantChains.net, a provider of sales leads for the foodservice industry, today introduced Restaurant Unit Locator -- an interactive portal that gives…

Minimize turnover, maximize efficiency

by Rob Connelly

There are a few key elements any QSR professional should consider when dealing with high turnover – a common occurrence that affects even the best, most…

'Save As' is the new 'Print' Part 2

by Nate DaPore — President and CEO, PeopleMatter

If you haven't realized the need for (mobile) speed or scheduled meetings with your IT team after reading "Save As" is the New "Print," Part 1 you might want…

Is your brand bigger than you?

by Lori Walderich — CMO, Top That! Pizza

It's a question restaurateurs should be asking themselves following the death of Steve Jobs, whose name and persona will be forever inseparable from the Apple…

Millennials' brand preferences shift due to household structures

by Melissa Abbott — Director, Culinary Insights, The Hartman Group, Inc

While use of technology and social media among Millennials is legendary (they've never known a time that wasn't digital), new Hartman Group research finds…

The dangers of PCI tunnel vision

by Brad Cyprus — Chief of Security and Compliance, Vendor Safe Technologies

The Payment Card Industry Data Security Standard (PCI) is an excellent set of security requirements with which all of the major Credit Card companies expect…

QSRs showcase Halloween promotions

With Halloween falling on a Monday this year, it may provide a sales boost for restaurants on what is typically their slowest business day. Many QSRs are…