Carl's Jr., Hardee's NFT auction turns page on 'risqué advertising past'

June 30, 2021

Carl's Jr. and Hardee's have jumped into the cryptocurrency craze by creating the brands' first so-called non-fungible token or NFT, a news release said. In…

Is network inadequacy haunting your ghost kitchen?

by Jeff Bradbury — Sr. Director, Marketing, Hughes

Restaurant brands have taken to ghost kitchens as a brand growth strategy like a dog to a bone, but in some cases these same brands are being bitten by network…

Au Bon Pain sold to Yum, 7-Eleven franchisee

June 30, 2021

Ampex Brands, a Yum Brands Inc. and 7-Eleven franchisee, has acquired Au Bon Pain from ABP Corp., a subsidiary of Panera Bread. The deal was finalized…

RFIS 2021 Sponsor Preview: Guardian Protection

Guardian Protection is a premier provider of smart security and automation solutions for multi-location organizations nationwide. Guardian offers 24/7 alarm…

Checkers & Rally's to grow California footprint by 20%

June 29, 2021

The parent company of Checkers and Rally's — Checkers Drive-In Restaurants Inc.— said it has signed a deal with franchisee, Shawn Danesh, who plans to open 1…

Chick-fil-A earns 7th annual customer satisfaction win as Subway slips down the rankings

June 29, 2021

The annual American Customer Satisfaction Index (ACSI) Restaurant Study again — for the seventh straight year — crowned Chick-fil-A with the award for tops in…

Wetzel's Pretzels opens Rancho Cucamonga mall store

June 29, 2021

Southern California-based pretzel QSR, Wetzel's Pretzels recently signed an agreement to open a store in Rancho Cucamonga in the Golden State. The new…

RFIS 2021 Sponsor Preview: Eagle Eye Networks

The Eagle Eye Cloud VMS provides 100% cloud management including mobile and web browser viewing. Traditional camera systems have been costly and challenging…

Jollibee launches order app with free pie incentive

June 28, 2021

Jollibee is enticing customers to use its new Jollibee ordering app with a free pie incentive.

Inspire Brands names COO

June 28, 2021

Inspire Brands has hired John Varughese as COO of its international division, where he'll oversee international field business, operations support, training…

Robot barista lands $10M for national rollout

June 28, 2021

Botrista Technology Inc., the company behind the drink-making robot —Botrista DrinkBot — has raised $10 million to ramp up national deployment of the…

FAT Brands acquiring GFG Brands in $442M deal

June 28, 2021

Marking the largest restaurant acquisition of 2021, FAT Brands is buying Global Franchise Group — the parent company of Round Table Pizza, Great American…

Baskin-Robbins gets 'deep' with sea creature promotion

June 28, 2021

July kicks off National Ice Cream Month, and this year Baskin-Robbins is taking an ocean plunge to pay homage to the most delectable summer treat. Dubbed…

RFIS 2021 Sponsor Preview: Voxie

Voxie is the conversational text marketing leader that helps retailers and restaurants connect with and learn from their customers to drive significantly more…

Gimbal’s Matthew Russo explains how location-based marketing can improve services and revenue

Diners come to expect experiences that are catered to them. How can restaurants understand a diner’s context, preferences, and real-world movement to better…

Wetzel's Pretzels opens Arizona-California state line bakery

June 25, 2021

Wetzel's Pretzels is luring motorists off the road on the Arizona-California border with its recently opened bakery in the Arizona Travel Plaza at Interstate…

Restaurant running short of workers? Experts say brands must look within for answers

by S.A. Whitehead — Food Editor, Net World Media Group

While many believe the answers to the current labor issues in the restaurant industry lie in bringing vast amounts of new workers into the restaurant sector…

Texas, Tennessee lawsuits trigger cancellation of restaurant revitalization money

June 25, 2021

The Restaurant Revitalization Fund, established to help commercial foodservice businesses recover financial losses caused by the coronavirus pandemic, has been…

McLoyalty: One of world’s largest QSR brands enters the loyalty arena

by Andrew Robbins

McDonald's is about to learn the same lessons that companies like Jimmy John's, Panera Bread, and Papa Murphy's put into practice every day.

QSRs beating casual dining brands at loyalty game

June 24, 2021

Nearly half (47%) of restaurant customers use at least one loyalty program, according to "Delivering on Restaurant Rewards," a report co-authored by Paytronix…