Wendy's sink-bathing employee prank costs worker his job

June 7, 2019

What appears to be a poorly judged employee prank at a Milton, Florida, Wendy's has cost an employee his job, and has caused negative publicity, despite the…

Square for Restaurants wipes out 'tablet farms' with DoorDash, PostMates, Chowly integration

June 7, 2019

Square for Restaurants has launched a set of order management integrations that allows orders from Postmates, DoorDash and the POS integration solution…

Tim Hortons moving in on Thai turf

June 6, 2019

Tim Hortons has signed an exclusive master franchise and development agreement to grow the brand in Thailand with WeEat Company, part of the Wattanavekin…

Casey's General Stores snags IHOP president

June 6, 2019

Casey's General Stores Inc. said IHOP President Darren Rebelez will assume the role of its president and CEO effective June 24. She'll also join Casey's board…

Pei Wei sold to owner of several QSR chains

June 5, 2019

PWD Acquisition Llc. has acquired the parent company of Pei Wei Asian Diner Llc. from affiliates of Centerbridge Partners for an undisclosed sum, according to…

QSRs in 'Amazon mindset' age: Does your brand really meet customer expectations?

As the market continues to adopt the "Amazon mindset" of expected online ordering and delivery across food service, many QSRs remain in "catch-up" mode. But…

Taco Bell kiosk rollout takes top honors at annual ICX Summit in Dallas

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Interactive Customer Experience Association honored Taco Bell’s All-Access Self-Order Kiosks by Elo Tuesday during the Elevate Awards Presentation.

Wendy's subsidiaries to issue $850M in new notes

June 5, 2019

The Wendy's Company said some of its subsidiaries are refinancing some of their outstanding securitization debt with new securitized notes under the existing…

Webinar to uncover tax credits restaurateurs, retailers often overlook

June 4, 2019

For future-minded restaurant operators working in one of the most competitive businesses in existence today, amidst one of the tightest labor markets in this…

White Castle beefs up retail business

June 4, 2019

Thirty-two years after the brand began selling its sliders in stores, White Castle has partnered with Alliance Sales and Marketing and Burdette Beckmann to…

KFC Indonesia redefines 'meatless' offerings with fried chicken skins

June 4, 2019

It's no mystery that QSRs are flocking to meatless offerings, but in Indonesia, KFC has interpreted meatlessness in a whole new way: The brand's outlets there…

Subway launching test June 27 making it 1st restaurant to bake King's Hawaiian bread in stores

June 4, 2019

Subway will soon start baking King's Hawaiian bread in 300 locations in Champaign, Illinois, Reno, Nevada, and Richmond, Virginia. On June 27, the new 8-inch…

McDonald's customers can trade foreign currency for global-inspired menu

June 3, 2019

McDonald's is playing up its international offerings this summer by letting customers pay in any amount of foreign currency that they have on hand. The brand…

Your QSR's workplace culture: Brand builder or buster?

by S.A. Whitehead — Food Editor, Net World Media Group

Think workplace culture doesn't show through to your customers? Think again. In fact, poor feedback about your brand through venues like social media and even…

Dairy Queen, Cold Stone partner with Reese's on ice cream-ified peanut but cup concoctions

June 3, 2019

This week, ice cream-focused brands, Cold Stone Creamery and Dairy Queen, both announced relationships with Reese's (of peanut butter cup fame) to bring ice…

Wetzel's Pretzels takes on a 'bubbly' summer personality

June 3, 2019

Wetzel's Pretzels is pouring on its bubbliest personality this summer by introducing a bubble tea-inspired refresher to go with its other summer drink, Cherry…

The innovators that ARE this year's Top 100 Movers & Shakers, this week with Balance Pan Asian Grille

by S.A. Whitehead — Food Editor, Net World Media Group

Fast Casual's best and the brightest gathered last week at the Sofitel hotel in Chicago to celebrate their innovations and creations. This week, Fast Casual…

How Wing Zone conquers delivery using in-house drivers, third-party providers

Wing Zone CEO Matt Friedman explains why third-party companies are an important part of the chain's delivery strategy even though it has its own in-house…

Popeyes to put down roots in Spain

May 31, 2019

Popeyes Louisiana Kitchen Inc. is opening locations in Spain with a goal of becoming the country's market leader, according to a company press release from the…

7shifts debuts Engage dashboard for restaurants

May 31, 2019

7shifts, a labor management platform, is debuting an all-in-one employee engagement dashboard geared for the restaurant industry.   The dashboard provides…