News & Media
ACSI survey: Drooping QSR customer satisfaction dragging down whole industry's scores
June 25, 2019
The restaurant industry scored a solid B-minus on the latest customer satisfaction rating, down 0.6 percent since last year to 78.9 on a 0-to-100 scale, and…
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Coke, Omnivore launching restaurant digital marketplace covering apps to third-party delivery
by S.A. Whitehead — Food Editor, Net World Media Group
June 25, 2019
Coca-Cola North America is making a big move into foodservice tech this fall when the company said it will launch a digital marketplace that can connect…
read nowNRA philanthropy's EVP to take president's role
June 24, 2019
The National Restaurant Association Educational Foundation, or NRAEF, promoted its executive vice president to president, effective July 1. The NRA's…
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Making menu boards pay big QSR dividends
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Spend more on menu boards? QSR operators might like to do that, but doubt that it will pay off enough in this super-competitive, squeaky tight margin market.
read nowMcDonald's says fresh beef change = 40 million more quarter-pounders sold this Q1 over last
June 24, 2019
One year on, McDonald's USA is calling its move nationally to fresh beef quarter-pound burgers allowed the world's largest restaurant chain to — for the first…
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Canada's Pizza Pizza claims launch of '1st all plant-based pizza'
June 24, 2019
Canadian QSR and pizza chain, Pizza Pizza is bringing what it said is the first plant-based pizza to market starting today thanks to a partnership with the…
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Chicken Salad Chick + Steritech on scooping up accolades for menu simplicity, food safety
by S.A. Whitehead — Food Editor, Net World Media Group
This week, the presidents of Chicken Salad Chick and Steritech take the microphone to relay the components of everything from a great scoop of chicken salad to…
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Taco Bell to open reservations for its Palm Springs hotel
June 21, 2019
Taco Bell's recently announced foray into resort operation will officially open for reservations at 1 p.m. Eastern on Thursday, June 27, though the first…
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Beware the orange dust-cloud: KFC takes Cheetos sandwich nationwide
June 21, 2019
For as long as there have been Cheetos, it's very likely there have been diners putting them into sandwiches to add a little cheese and, of course, orange…
read nowTaco Bell turns menu towards vegetables, away from vegetable-based 'meat'
June 20, 2019
Despite its longtime reputation as a vegetarian and vegan-friendly fast food brand, Taco Bell told CNBC that it's not ready to dive into the meatless protein…
read nowSubway India menu rolls in new wraps
June 20, 2019
Subway India has added loaded Signature Wraps with either multigrain or spinach tortillas as permanent menu items in the country. The wraps double the protein…
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In-N-Out, Raising Cane's, Chick-fil-A CEOs on GlassDoor's Employees' Choice Top 100 list
June 20, 2019
Three fast food CEOs made the list of Glassdoor's 2019 Employees' Choice Top 100 CEOs, including In-N-Out CEO Lynsi Snyder at the No. 3 spot, with a 99…
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From tariffs to value wars: 'Black Swans' that make QSR leaders rethink supply chain costs
The term "black swan" is used to refer to a random, unexpected event that is hard to predict. It's safe to say that the QSR community experienced its fair…
read nowLargest McDonald's franchisee names new CEO, COO
June 19, 2019
The world's largest independent McDonald's franchisee by sales and locations, Arcos Dorados based in Latin America and the Caribbean, said its board named…
read nowLeading Canadian Burger King, Pizza Hut franchisee names CEO
June 19, 2019
Major Canadian Burger King and Pizza Hut franchisee, The Redberry Group, has named former Recipe Unlimited Corp. and Boston Pizza executive, Ken Otto, as its…
read nowFederal class-action alleges Wendy's restricts late-night access for visually impaired
June 19, 2019
Wendy's was named in a federal accessibility class action lawsuit filed in Chicago on June 14 over the ease of access people with impaired vision have with the…
read nowDel Taco adds 2 plant-based dishes nationwide
June 19, 2019
Mexican QSR, Del Taco, said today it is adding two new plant-based entrée items, using products from Beyond Meat at it 580-plus locations. The new items…
read nowDQ, Culver's dip into something cold, creamy for summer
June 18, 2019
Two brands that capitalize on creamy frozen dessert offerings are making hay while the sun shines and the consumers yearn for something cold and sweet. The…
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On its 100th birthday, A&W pays tribute to soldiers who helped it grow
June 18, 2019
Lexington, Kentucky-based A&W Restaurants celebrates its centennial this Thursday, June 20 and is pulling out all the stops to raise the public's knowledge…
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