The gap in every CX plan

In recent years, retail, foodservice, and hospitality brands have strived to improve the customer experience....

Wendy's joins sustainable packaging group

February 26, 2019

Wendy's Company is partnering with NextGen Consortium to increase the brand's use of sustainable packaging over the course of a multi-year relationship with…

Burger King deploys dozen Greek kiosks

February 25, 2019

5 expert tips to success in QSR franchise deals

by Carty Davis — Founding Partner, C Squared Advisors

Any significant type of QSR franchise deal can be a pivotal moment for all involved, so take time now to ensure you're well-armed with the right expertise and…

Hardee's brings back '80s-era 'mug club' to promote Arabica coffee

February 25, 2019

Hardee's is bringing back the brand's 1980s-era Rise and Shine Mug Club to help promote its new 100-percent Arabica blend coffee and further the chain's…

Church's, Texas Chicken CEO relays value of bringing a 'franchisee's grit' to top job

by S.A. Whitehead — Food Editor, Net World Media Group

On this podcast, the head of the non-profit Whole Grains Council shows QSR operators how to incorporate the ever-widening array of whole and ancient grains…

Free webinar: Optimize operations by running a data-driven restaurant

by S.A. Whitehead — Food Editor, Net World Media Group

Is your brand's data doing all that it can for you? If you have a sneaky suspicion you might be missing out, check out this March 7 webinar with Focus Brands…

DoorDash will use $400M investment to grow 325% this year

February 22, 2019

DoorDash has raised $400 million toward expansion of the app-based food delivery platform, which a news release said has already grown more than 250 percent…

Burger King sandwich challenges KFC to game of 'chicken'

February 22, 2019

Burger King is playing something like a game of "chicken" with KFC this week after the burger chain introduced a grilled chicken sandwich. The brand, which…

Wendy's reports steady sales growth for FY2018

February 21, 2019

Wendy's saw healthy systemwide sales growth for the last quarter and full year of 2018, reporting systemwide global sales growth for the quarter that ended…

Jack-in-the-Box beats estimates as value pricing boosts sales

February 21, 2019

Jack in the Box Inc. reported better-than-expected earnings during the fiscal first-quarter as the burger chain benefitted from lower costs and positive…

Taco Bell COO gives firsthand account of rising through the QSR ranks

by S.A. Whitehead — Food Editor, Net World Media Group

What's it take to climb from the bottom of the corporate "food chain" at a large QSR to the C-suite? Determination? Luck? Support? According to Taco Bell COO…

AirAsia brings fast food restaurant brand down to earth

February 20, 2019

As if the competition on land wasn't already high for QSRs, now one of the latest competitors in the fast food chain game has literally fallen from the sky in…

Largest Burger King franchisee to pay $238M for Cambridge Franchise Holdings

February 20, 2019

The nation's largest Burger King franchisee, Carrols Restaurant Group, Inc., will acquire 166 Burger King and 55 Popeyes restaurants from Cambridge Franchise…

Study names Arlington, Virginia, as best city to open a restaurant

The Washington D.C. area dominated the top of the list with D.C. and Arlington ranking No. 3 and No. 1, respectively.

Global food delivery app market to soar nearly 28% by 2023

February 19, 2019

By 2023, the global food delivery mobile app market that was put at $3.78 billion in 2017 should grow to a whopping $16.61 billion in value, which is a…

Hardee's, Carl's Jr. bring back 'loopy' Donuts

February 19, 2019

Carl's Jr. and Hardee's are adding Kellogg's Froot Loops Mini Donuts to their menus as LTOs,  a news release said. 

Doing data better: 3 key areas to tweak for better sales, engagement

Is your brand's data use doing you the kinds of favors that can make the competitive difference? This article shines the light on three areas where you might…

Dippin' Dots exec gives out the scoop on 'Ice Cream of the Future's' future

In this week's podcast, Dippin' Dots gives listeners an inside look at how the brand uses the power of diversification to further sales and market reach, while…

Wendy's reaches proposed $50M hacker attack settlement, announces 18 % dividend increase

February 15, 2019

It's a good-news, bad-news kind of week for Wendy's, which announced an 18 percent dividend increase for the latest quarter and that it reached an agreement to…