Making third-party delivery companies work for your QSR

Gallup research found that customers rated third-party delivery service as highest on cost, lowest on speed, and second-lowest on accuracy and quality when…

Golden Chick CEO's Southern slant on quick chicken + QSR packagers' infatuation with fast casual

by S.A. Whitehead — Food Editor, Net World Media Group

From fried chicken and catfish, to dirty rice and fried okra, today's first brand is a Southerner through and through. But that doesn't mean QSR brand, Golden…

Restaurant-distributed ground tuna possible source of Salmonella sicknesses

May 10, 2019

Federal, state and local health authorities are investigating a multi-state outbreak of Salmonella Newport linked to frozen ground tuna sold to restaurants…

Nestle Toll House Cafe says 'Let the chips fall where they may' ... as long as it's a record

May 10, 2019

Surely everyone has National Chocolate Chip Cookie Day, May 15, on their calendars, and Nestle Toll House Café is hosting an event to celebrate it. The brand…

Wendy's names U.S, international presidents

May 9, 2019

Wendy's has elevated its executive vice president and chief concept and marketing officer, Kurt Kane, to president of the chain's U.S. market and chief…

Jack in the Box Foundation donates $300,000 to charities

May 9, 2019

The Jack in the Box chain's philanthropic arm, the Jack in the Box Foundation, has donated $100,000 each to the non-profits of No Kid Hungry, The First Tee and…

Dunkin' opening at least 200 units per year over next 3 years

May 8, 2019

In an effort to meets its goal of adding 200 to 250 restaurants each year over the next three years in the U.S., Dunkin' Brands Group Inc. has signed…

Quartet of global favorites featured on McDonald's menu in June

May 8, 2019

A quartet of global cultures, stretching from that "Land Down Under" to the "Great White North" of Canada is represented in four LTOs McDonald's is bringing…

Delivery: Why it's a big deal for small-town QSRs

by S.A. Whitehead — Food Editor, Net World Media Group

Small-town and rural customers want delivery just as much as any major metro dweller, but third-party companies have been slower to launch in these seemingly…

Wendy's premium burgers pack a positive punch in Q1 sales

May 8, 2019

The freckle-faced little redhead is smiling bigger than ever at Wendy's this morning where this year's first-quarter financial results show the company…

Cruddy Q1 California weather, late Lent drag down Del Taco quarterly results

May 7, 2019

Del Taco, featured on this week's QSRweb podcast, said its Q1 2019 financials suffered from inclement California weather and a later-than-usual Lenten season…

Taco Cabana, Pollo Tropical Q1 results dragged down by lease-accounting changes

May 7, 2019

Fiesta Restaurant Group Inc., parent company of Taco Cabana and Pollo Tropica, blamed its Q1 declining revenues on changes in lease accounting.

Plant-based meat, egg, dairy investments hit $16B in 2018

May 6, 2019

More than $16 billion was invested in U.S. plant-based meat, egg, and dairy companies over the past 10 years, and $13 billion came in the past two years…

The many ways public's health concerns also concern QSR operators

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The effects of the public's many concerns around health and wellness issues have on all restaurant operation today, including QSRs, should not be…

Roy Rogers: 'Location intelligence tech key to aggressive growth'

May 6, 2019

The old West might be the theme of Roy Rogers but it's going decidedly future-tech in its plans to help grow the chain in the mid-Atlantic and Northeast U.S.

Wendy's recognizes Top 200 GMs

May 6, 2019

The Wendy's Company recognized 200 outstanding general managers last week for extraordinary leadership, performance, operations excellence dedication and…

Webinar panel to address restaurant efficiency in age of digital transformation

May 3, 2019

With digital transformation, restaurants are able to improve efficiency and attract customers at he same time. Contributing Editor Bradley Cooper will moderate…

El Pollo Loco manages 2.4% Q1 comp sales growth, despite bad California weather

May 3, 2019

El Pollo Loco Holdings Inc. 2019 Q1 results for the 13 weeks that ended on March 28 revealed that total revenues grew 3%, while system-wide comp sales grew a…

Del Taco exec on making it in Mexican QSR category + Taziki's CEO relays business benefits of creating calm

by S.A. Whitehead — Food Editor, Net World Media Group

From Mexico to the Mediterranean, today's podcast focuses on two brands that strive to take diners to different parts of the planet through food and…

Increased Dunkin' US sales helps chain beat Q1 predictions

May 2, 2019

Dunkin' Brands Group Inc turned in a  better-than-anticipated first quarter 2019 performance, which the company's board said allowed it to issue a quarterly…