Fast food pizza drives QSR customer satisfaction gains

Fast food pizza brands are making customers very happy this year and that's helping to  push the whole QSR category up a notch in its measurement of customer…

Dunkin' Donuts does 'sweet' fries with brown-sugar cold brew

June 28, 2018

Dunkin' Donuts is betting that a sweet version of the French fry will take U.S. customers by storm, launching Donut Fries July 2 as an LTO following a…

Krystal's CMO launches millennial-centered ad campaign

June 28, 2018

The Krystal Company recently hired the former global marketing vice president at Moe's Southwest Grill, Dominic Losacco, to refresh the brand and launch a new…

QSR brands have new kitchen leasing option

June 28, 2018

Restaurateurs have a new way to access kitchen equipment. Welbilt, a global provider of commercial foodservice equipment, has launched a leasing program to…

Growing restaurant beverage trend demands brands rethink sweeteners

by S.A. Whitehead — Food Editor, Net World Media Group

Natural and healthful sourcing is hugely in demand for today's restaurateurs. Why then do so few brands offer naturally sourced lower-calorie sweeteners…

Church's Chicken LTO basked in booze, black pepper

June 26, 2018

Church's Chicken has launched a spicy, boozy LTO dubbed Bourbon Black Pepper Smokehouse Chicken, available through July 29. 

LivePepper partners with EPOS for QSR delivery power-punch

June 25, 2018

The online ordering solution provider that chains like KFC, Pizza Hut and Papa John's use internationally has integrated with EPOS provider, 3S POS, to give…

8 important reasons QSR leaders need a kiosk strategy

A good deal of data suggests kiosks help boost QSR business, so it makes sense to develop a kiosk strategy for your quick-serve brand, if you haven't already…

Caterers can make $6 for every dollar invested in food waste

Restaurant brands with large catering arms would do themselves a favor by cutting food waste, according to a news report that found that every $1 invested in…

Why food allergen programs are like rocket fuel for customer loyalty

by Betsy Craig — pres, menutrinfo.com

Many more brands are stepping up to the plate to tackle diners' concerns about food allergens by using everything from staff training to detailed menu item…

Gluten-free certification awarded to Freshly

June 22, 2018

The Gluten Intolerance Group, a gluten-free product and service certifier, has named Freshly as the first fresh-prepared, meal-delivery company to earn its…

Johns Hopkins business study reveals ways to amp up promos

Johns Hopkins University's Carey Business School has released a study showing that restaurants and other retailers can employ specific actions to get the most…

Russian leader calls Burger King ad creators "hellish people of the fast-food chain"

June 22, 2018

A Russian social media advertisement placed by Burger King that has since made global news evoked an apology from the brand this week. In the promotion, the…

Brusters names franchising chief, continues expansion

June 22, 2018

Bruster's Real Ice Cream has named Kim Ellis as its vice president of franchise development, a news release said.

Taco John's returns to Ogallala, Nebraska

June 22, 2018

Taco John's is opening Monday in Ogallala, Nebraska, under the guidance of three of the city's natives, a news release said. 

Auntie Anne's opens door to China, Cinnabon to follow

June 22, 2018

Auntie Anne's parent company, Focus Brands, introduced the brand to the Chinese market this week with a launch event in Shenzhen, China. The first location…

Del Taco rebrands with 'fresh' focus

June 21, 2018

Del Taco is launching a brand refresh that puts the emphasis on value, freshness and heightened hospitality. It all builds off what it says is the brand's…

KFC's latest LTO is pickle-fried chicken

June 21, 2018

Pickles are having their day, and KFC wants in on the action before anything goes sour, introducing what it calls a "very limited-time" item — pickle- fried…

Taco Bell adds a $2-value offering for summer

June 21, 2018

Taco Bell is riding the value train into summer with a $2 Duo that pairs the triple melt burrito with a Baja blast or other beverage, available nationwide…

Wetzel's Pretzels eyeing Atlanta for expansion

June 21, 2018

Wetzel's Pretzels has its eyes set on Atlanta for some major growth and is holding what it calls an "exploratory meeting" June 27 and 28 in the city for…