Large Scale Deployment Considerations

If you are considering implementing kiosk or digital signage options in your business, the number of details and logistics to navigate and manage can be…

The ZIVELO Difference: The Art of Multi-Sourcing

We are navigating relationships with multiple manufacturing and supply sources for you. This ensures that there is no single point of failure anywhere in our…

An inside look at Taco Bell’s digital transformation to deliver an enhanced customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Rafik Hanna, senior director of Taco Bell’s All Access, shared insight on how the QSR is transforming to drive a best-in-class customer experience and why…

Restaurant leaders: Survey seeks your feedback on fast casual now

July 6, 2018

FastCasual is now conducting its annual survey tracking fast casual operations. The survey is open to c-level (CEO, COO, CDO, CIO CMO, etc.) executives…

Long John Silver's offers $40,000+ franchise incentive package

July 5, 2018

Long John Silver's has a new franchise growth incentive program intended to drive both growth and development of the brand's recently introduced restaurant…

QSR location data use: It's a matter of loyalty

July 5, 2018

More than two-thirds of QSR marketers — 69 percent — plan to increase their use of location data over the next two years, mostly to enhance their loyalty…

QSR IT growth centered on few key areas through 2024

July 5, 2018

Zion Market Research has completed an overview of the worldwide QSR IT market that shows that this area of the business has become a major service…

Gen Z travelers pick dining out over partying: What it means for QSRs

by S.A. Whitehead — Food Editor, Net World Media Group

College-age consumers are not that wild about partying when they are traveling, the top "thing to do" for Gen Z. In fact, when traveling these young adults…

BD's Mongolian BBQ co-founder to keynote Restaurant Franchising & Innovation Summit-London

Matthew Kirby will discuss his vision for growing his two U.K.-based brands — Chozen Noodle and Chow Asian Kitchen — and what it takes to succeed in the…

El Pollo Loco opens 90-seater in Santa Rosa

July 3, 2018

El Pollo Loco opened a Santa Rosa, California, location this week on Cleveland Avenue, under the ownership of franchisee, Napa Pollo Inc. 

Church's Chicken takes global approach to menu innovation

July 3, 2018

Sister brands, Church's Chicken (primarily in the U.S.) and Texas Chicken (global) recently held their first worldwide innovation sessions in a trio of cities…

KFC's original 'man in the white coat' to make cameo on 'General Hospital'

July 2, 2018

The white-coated doctors of the long-running soap opera, "General Hospital," will be joined this Friday — a.k.a. National Fried Chicken Day — on the ABC show…

KFC UK chicken issue now rectified

July 2, 2018

Five months after a chicken delivery issue that left many English KFC stores shuttered for several days, the brand again experienced closures in that country…

QSR invoices: Your direct line in to a mother lode of savings

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

Invoices are jam-packed with a treasure trove of information about your purchases, your contracts and your ability to reduce costs. When analyzed as a full set…

Report: China's QSR sector to see big changes

July 2, 2018

A new ResearchAndMarkets.com's report on the Chinese fast food market through 2022 shows this restaurant sector will grow due to: 

Jimboy's Taco to open flagship location

June 29, 2018

Jimboy's Tacos is opening its Southern California flagship location in Huntington Beach on Monday, according to a company press release. 

Are you an invisible QSR? The new requirements of online search

Yext Head of Industry for Food Service gives QSRs advice on how to make your brand show up for potential customers in these days of voice and image searches…

Taco Bueno names HR chief

June 28, 2018

Taco Bueno appointed Mary Ellen Mullins as its chief of human resources for Taco Bueno, a news release said. She will oversee talent acquisition, employee…

Taco Bell signs global master franchisees in Brazil, Spain

June 28, 2018

Taco Bell has signed its first master franchise agreements with Sforza Holding Group in São Paulo, Brazil, and Casual Brands Group in Spain, making the two…

Fast food pizza drives QSR customer satisfaction gains

Fast food pizza brands are making customers very happy this year and that's helping to  push the whole QSR category up a notch in its measurement of customer…