LTOs increasingly make the restaurant world go round

Limited-time offers not only drive sales, but drive customers to your brand and show you are an innovator in a market that increasingly demands constant menu…

Jersey Mike's, Villa Italian Kitchen, Southwest team up to 'WOW' travelers

May 7, 2018

Jersey Mike's, Villa Italian Kitchen and Southwest Airlines partnered Wednesday to help feed Orlando-to-Denver flight passengers. Jersey Mike's and…

Menu-labeling enforcement takes effect

May 7, 2018

As of today, restaurant chains with 20 or more stores must be following those long-delayed menu-labeling regulations or face the possibility of penalties. The…

A crippling QSR leadership problem: Fear at the top

by Bobby Shaw — President, Bobby Shaw Consulting

The best leaders are those who hire and surround themselves with team members that they know and appreciate as being as good or even better than themselves.

After lackluster Q1, new El Pollo Loco CEO vows better times ahead

May 4, 2018

The former Starbucks executive who assumed the leadership reins at El Pollo Loco in early March said things were going to change for the better after revealing…

Del Taco closes books on 18th quarter of sales growth

May 4, 2018

Del Taco said its 2018 Q1 results show it has now reached 18 straight quarters of system-wide comparable sales growth, including a 3.7 percent boost this past…

Toast launches tech to help streamline kitchen, FOH ops

May 3, 2018

Toast has unveiled Toast Go, a fully integrated point-of-sale, handheld device custom-built for restaurants, according to a press release. Toast Go combines…

KFC brings shrimp to Middle East via 'Captain' Sanders

May 3, 2018

In the Middle East, KFC's famous colonel became "captain" for the day to introduce a seafood offering to customers there. KFC's shrimp addition is now being…

Subway CEO exiting June 30

May 3, 2018

Subway CEO Suzanne Greco is retiring June 30, with the faltering chain's current Chief Business Development Officer Trevor Haynes stepping into the interim…

Uncovering top 3 growth trends in foodservice

by Stephen Dutton — Analyst, Euromonitor International

While consumer spending is growing, the way consumers spend into foodservice is changing

Jack in the Box president leaving to lead Boston Market

May 1, 2018

Former Jack in the Box president Frances Allen is replacing George Michel as CEO of Boston Market, according to a company press release.

QSR operators: Are you getting a good deal on your financing?

Leasing and financing are critical tools for QSR brands as they open locations, expand existing ones or even refresh equipment for new menu items or better…

Wetzel's Pretzels opening in China

April 30, 2018

Wetzel's Pretzels, which has 340 units, is taking on China with its first location in the massive country set to open in the middle of this year. The…

McDonald's CEO: Q1 results prove brand 'becoming a better McDonald's'

April 30, 2018

McDonald's efforts to re-imagine itself to the liking of today's customers appears to be working, judging from Q1 results that featured a 5.5 increase in…

Blaze, Taco Bell, Chick-fil-A, Krispy Kreme win big in Harris Poll

April 27, 2018

Blaze Pizza, Taco Bell, Chick-fil-A and Krispy Kreme took home top honors this year in the 30th annual Harris Poll EquiTrend study of favorite brands.  Here's…

Flatbread Grill, sweetFrog,The Boneyard Truck discuss the money-making 'chaos' of food trucks

The Boneyard Truck, Flatbread Grill and sweetFrog food truckers talk about becoming sales machines in the business of food trucking.

Wendy's powers up new mobile data platform for continuous operational improvement

April 27, 2018

Wendy's is implementing a special version of the WorldAPP mobile data collection platform, Form.com, to boost its restaurants' customer experience evaluations.

Subway closing many U.S. stores, but unsure how many

April 27, 2018

The world's largest QSR chain is getting smaller, but Subway leadership said that the exact number of stores closing this year remains unquantified. A Subway…

Indiana Taco Bell worker's hepatitis A diagnosis among outbreak in 3 states

April 26, 2018

A southern Indiana Taco Bell location employee, diagnosed with hepatitis A, is the latest case affecting restaurant brands in Indiana, and reports of hundreds…

Dunkin' Brands CEO blames weather, competition for disappointing Q1 results

April 26, 2018

Dunkin' Brands eexecs blamed bad weather and tough competition for the disappointing Q1 financials reported by Dunkin' Donuts and Baskin-Robbins. In the U.S.…