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News & Media

Former Starbucks strategist joins Jack in the Box board

April 12, 2017

Lululemon Chief Strategy Officer and former Starbucks strategy and process improvement leader, Vivien M. Yeung, has joined the board of Jack in the Box…

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Del Taco expands in Atlanta with former NFL pro

April 12, 2017

Mexican QSR, Del Taco, has signed a development agreement with former NFL player Donnell Thompson to bring five locations of the chain to east Atlanta, a news…

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3 ways technology can lower food costs

by Niall Keane — CEO of SynergySuite, SynergySuite

With timely insights, restaurants can optimize processes, make better decisions, and save time and money

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New joint venture partners get 'fresh' with the Sunshine State

April 11, 2017

For the most  part, the terms "fresh" and QSR are typically not used together in the same sentence. But, a new joint venture partnership aims to change that…

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New tech finds, funnels real-time restaurants digital sign content

April 11, 2017

Allure is debuting an advanced content automation technology for digital signs and other devices used in the fast food and fast casual sectors. Allure…

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2 techs combine forces to reduce labor costs

April 11, 2017

7shifts and Toast are combining forces to create an integration that helps chains lower labor costs by streamlining employee clock-ins and schedule…

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Jack in the Box begins CFO search

April 10, 2017

Jack in the Box is beginning the search for a chief financial officer to take over when CFO Jerry Rebel retires next year, according to a news release. The…

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Pie Five, Firehouse, First Watch,Pei Wei execs discuss 'the good, the bad and the ugly' of online reviews

by S.A. Whitehead — Food Editor, Net World Media Group

A recent survey found that 61 percent of the dining public check online reviews before visiting a restaurant. How those reviews can help or hurt sales was a…

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Gluten-free market slows

April 10, 2017

The glow is fading from the gluten-free foods market, where growth is expected to slow significantly from the high double-digit levels of 10 years ago to…

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How fast food can be good food: London's LEON co-founder shares strategy for success

by Cherryh Cansler — Editor, FastCasual.com

LEON CEO John Vincent, who will keynote the Restaurant Franchising and Innovation Summit being held July 18-20 in London, talks with FastCasual about how he…

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ICX Summit: Neuroscience, millennials and measuring customer experience

The upcoming June ICX Summit boasts top leaders in customer experience speaking on a range of topics from CX strategy to measuring customer experience…

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2 national chains show how to do good by just doing business

April 7, 2017

Uncle Maddio's and Jersey Mike's are sharing their success with organizations committed to helping people in their communities. Autism, for example, is at the…

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KFC commits to chicken without human antibiotics

April 7, 2017

By the end of 2018, KFC said all birds used in its US restaurants will come from farms where hens are raised without the use of antibiotics important to human…

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PETA to Taco Bell: 'We love you right down to your beans'

April 7, 2017

PETA, may be most well-known for its campaigns against businesses that it alleges cause harm to animals, but today the organization is showing how…

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Carl's and Hardee's event 'blows up' the 'bad ol' days'

In a literal attempt to blow the bikinis-and-burgers image of Carl's Jr. and Hardee's out of consumers' minds, CKE Restaurants is inviting the world to the…

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It's spring in restaurantland and the stores are sprouting

by S.A. Whitehead — Food Editor, Net World Media Group

At least four chains have announced plans for major growth initiatives, proving that expansion is the order of the day in the pizza and quick-serve sectors.

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Panel puts franchise marketing under the microscope

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Finding the right individuals to become franchise owners requires a well -structured marketing and recruitment program. Four veterans offered their insights…

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Pressure grows to make restaurant kiosks 'disability-friendly'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A recent lawsuit on behalf of a blind customer against Eatsa, a restaurant that uses self-order kiosks, has put the kiosk industry in the spotlight.

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Hot Heads & Rapid Fired Pizza founder on a regional growth approach

by S.A. Whitehead — Food Editor, Net World Media Group

Hot Heads Burritos founder, Ray Wiley, is on a roll again, this time with a fast pizza concept, called Rapid Fired. The chain has taken a regional approach to…

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Krispy Kreme and coffee brand owner sweep up Panera

April 5, 2017

The company with controlling interest in doughnuts super-power, Krispy Kreme and a handful of coffee-centric brands has acquired Panera Bread Company in a…

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