Subway and Dairy Queen share digital signage lessons

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

When Subway and Dairy Queen set out to upgrade their locations with digital signage menu boards, they found the process more difficult than anticipated. The…

Wendy's twitter-mania: Is brand 'character assassination' a dead end?

by S.A. Whitehead — Food Editor, Net World Media Group

There has long been a credo in advertising that great brands don't denigrate, they differentiate since some argue that when chains start taking shots at each…

Mobile Vending University helps prepare food truck owners

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Mobile Vending University provides a certified course in operating a food truck in Pasco, Washington. The attendees are taught by subject matter experts in all…

Penn Station launches franchise incentive program

April 19, 2017

Penn Station East Coast Subs has launched a store opening incentive program to help fuel growth. Franchisees in designated markets that sign a lease this year…

Required restaurant allergen training: Wave of the future?

by Betsy Craig — pres, menutrinfo.com

Many jurisdictions nationally may not yet have regulations mandating how restaurants can best keep customers free from allergens and other food safety threats.

Vegetarians take the throne at White Castle

April 19, 2017

It seems White Castle has a special place in its royal heart for veggie lovers. The chain has added two vegetarian-friendly LTOs to its spring menu —  Dr.

Subway flaunts hot new 'bot'

April 18, 2017

Subway restaurants — all 26,500 of them in the U.S. — has launched a bot for Facebook Messenger that will take customers' orders. 

Restaurants dish out savings to soothe the stressed tax filer

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurants are doing their part to calm the masses with money-saving deals on Tuesday, the nation's day of shared tax-paying pain.

How technology can improve ROI of maintaining foodservice equipment

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Foodservice equipment has long required multiple distribution levels. Managing equipment information on such equipment places a heavy burden on all players in…

Capturing today's diners? A lot of it is still about 'the money'

Even with the surprises that the AlixPartners diners' preferences poll has shown this week, in many ways it still all comes down to the fact that customers…

Yelp's restaurant review data gets much easier to use

April 14, 2017

Restaurant social media managers at the Restaurant Franchising and Innovation Summit in Dallas last month clearly identified Yelp as the go-to source of…

Is your restaurant the winner of the 'Perfect Pitch?'

by Cherryh Cansler — Editor, FastCasual.com

We are accepting entries for our third annual competition, The Perfect Pitch — aimed at owners of new fast casual concepts looking to pitch their brands to a…

Taco John's to open 2nd Virginia location

April 13, 2017

Taco John's will open a location this summer on Euclid Avenue in Bristol, Virginia, the chain's second in the commonwealth, according to a news release. The…

Jack in the Box promotes 9-year company veteran

April 13, 2017

A 9-year veteran of Jack in the Box's leadership team has been promoted to the chain's chief investor relations and corporate communications officer. Carol…

Free webinar: Is your franchise marketing strategy hurting or harming your brand?

by S.A. Whitehead — Food Editor, Net World Media Group

How is your brand coming across with potential and existing franchisees? If you aren't sure or don't have a well-crafted strategy based on proven best…

Study: Many consumers lukewarm on restaurant tech, loyalty programs

April 13, 2017

The new trends survey from AlixPartners provides some significant surprises concerning consumers' views of restaurant technology, loyalty programs, third-party…

Operators and vendors join forces to set supply chain best practices

April 12, 2017

Foodservice supply chain company, HAVI, has joined with the International Foodservice Manufacturers Association, food industry consultants at Kinetic12 and…

Study: Wanderlust is stealing restaurant dollars

April 12, 2017

Consumers' love of travel is slicing into the food service sector's pie, potentially creating a defining moment for the restaurant industry.

McDonald's shares menu board lessons

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

When McDonald's upgraded its digital menu boards, it ran into a number of challenges. Rich Cook, senior manager of U.S. IT restaurant solutions at McDonald's…

El Pollo Loco sweetens franchise deals to grow

April 12, 2017

El Pollo Loco is offering the possibility of initial franchise fee discounts of up to 100 percent off to multi-unit franchisees, who want to help the chain…