State Fair Fried Dough on Baskin-Robbins’ summer menu

June 16, 2014

Baskin-Robbins has rolled out a summer menu, including the new Sand Pail Cake, which uses graham crackers as sand and features sea creatures made from icing.

Jersey Mike’s calls first campus location a ‘big success’

June 16, 2014

Jersey Mike’s Subs has reported results from its first campus-based location at Monmouth University, which opened in September 2013. The sandwich chain just…

McDonald’s sets up shop in Silicon Valley

June 16, 2014

McDonald's may be expanding its R&D process outside of the kitchen. Tech Crunch reported that the chain has opened an office in San Francisco's tech-heavy…

Long John Silver's adopts Best Aquaculture Practices certification

June 16, 2014

Long John Silver's announced that it will adopt BAP certification as part of its sustainable seafood procurement policy. The chain will work with the Global…

KFC develops Google Glass training program

June 16, 2014

KFC has developed a training platform through Google Glass. According to a blog on parent company Yum! Brands' homepage, KFC wanted to condense its 80-page…

Nathan's Famous foodservice sales up 20%

June 16, 2014

Nathan's Famous Inc. today reported results for its fiscal year and fiscal quarter ended March 30.

NPC International acquires 56 more Wendy's restaurants

June 16, 2014

NPC International Inc. has entered into an agreement with the Carlisle Corporation and its affiliates to acquire 56 Wendy's restaurants for $58.2 million, plus…

5 steps to get more (raving) customer reviews

Seventy-nine percent of consumers trust online reviews as much as personal recommendations.

Yum! Brands recognizes supplier for KFC Go Cup package

June 13, 2014

Berry Plastics Group Inc. announced that it has been recognized by Yum! Brands for three separate Supplier Tracking Assessment and Recognition (STAR) awards.

Virginia Bojangles' named top franchised unit

June 13, 2014

The Bojangles' restaurant in Rocky Mount, Va., has won first place in the company's ShowBo Awards. To earn the recognition, the restaurant was evaluated on…

Mindshare, Empathica team up to offer customer experience data platform

June 13, 2014

Mindshare Technologies, which acquired Empathica in September 2013, announced that the two companies have united under a new corporate entity and mission…

HMSHost recognized for best airport QSR

June 13, 2014

HMSHost has been honored by the 2014 Moodie Food & Beverage Awards for Best Airport Fast Food/Quick Service Restaurant for 8 oz Burger Bar at Los Angeles…

NRA updates its Conserve Sustainability website

June 13, 2014

The National Restaurant Association has relaunched its Conserve website to include videos, case studies, best practices and more. The site was designed to…

Roy Rogers introduces ice cream floats

June 13, 2014

Roy Rogers Restaurants is offering dads a free combo meal today through June 15 to celebrate Father’s Day.

Coffee subscription app launched in NYC

June 13, 2014

A new mobile app called Cups, created by an Israeli startup company, has launched in New York City. According to the NRF, Cups has partnered with 4…

Arby's launches 'major' brand revitalization initiative

by Alicia Kelso — Editor, QSRWeb.com

Arby's revitalization includes Brand Camp, where team members learn about the company's values and guest experience enhancements.

White Castle’s mobile and kiosk pilots are driving higher check averages

The average check at White Castle's all-kiosk restaurant is 20 percent higher than its traditional restaurants.

Burger King's 'burgers for breakfast' fizzled out with guests

June 12, 2014

Burger King’s new “Be Your Way” tagline — its first change in 40 years — is causing positive reactions from consumers, according to new research from YouGov…

Dr. Smoothie Brands launches organic line

June 12, 2014

Dr. Smoothie Brands has introduced new Organic Smoothies, Powders and Vanilla Whey Protein. The company said in an announcement that the new product…

Wendy’s launches annual Father’s Day adoption fundraiser

June 12, 2014

Wendy’s is bringing back its annual Father’s Day Frosty Weekend — June 14 and 15 — in which participating restaurants will donate 50 cents from the sale of…