5 ways to ramp up your restaurant's customer service

Customers are now much more likely to make a comment about your business via social media where they can either gloat or vent their frustrations to an…

Auntie Anne’s SVP: Brands have to adapt to compete in marketplace

by Alicia Kelso — Editor, QSRWeb.com

The pretzel brand is set to significantly expand internationally, as well as in non-mall locations domestically, with its new store prototype.

Whataburger expands retail presence with two breakfast offerings

June 18, 2014

Whataburger and H-E-B announced that Whataburger’s Honey Butter and Premium Pork Sausage are now available at H-E-B and Central Market stores in…

Wendy’s bringing back its pretzel bun

June 18, 2014

Wendy’s announced it is bringing back its pretzel bun in July, with the return of its pretzel bacon cheeseburger and pretzel pub chicken sandwiches.

Breakfast drives 6 percent increase in bacon servings

June 18, 2014

Americans’ love affair with bacon isn’t showing any signs of fading. According to new research from The NPD Group, U.S. consumers ate about 1.1 billion…

Diversified Foodservice Supply acquires Restaurant Parts & More

June 18, 2014

Diversified Foodservice Supply has acquired Restaurant Parts & More LLC. According to a joint statement from the companies, the addition of RPM to the DFSI…

Handful of California restaurants earn nutrition-based certification

June 18, 2014

The United States Healthful Food Council announced California’s first restaurants to achieve REAL Certification. They include: Nopa, The Plant Café Organic…

Paytronix launches rewards solution for multiunit chains

June 18, 2014

Paytronix Systems Inc. has introduced its new EXPRESS Pilots program designed specifically to help restaurant and retail chains create and deploy a new rewards…

Nestlé Toll House Café makes its debut in Arizona

June 18, 2014

Nestlé Toll House Café by Chip opened its first bakery café in Arizona Tuesday, in Glendale.

LYFE Kitchen launching first New York City restaurant

June 18, 2014

According to Grub Street, LYFE Kitchen is opening its first New York City location at 248 West 55th Street in October. A second New York location for the…

Here’s why the end is near for restaurant POS terminals

by Noah Glass — CEO, Olo

With the majority of consumers carrying web-enabled, location-aware devices and demanding self-service options, the days of POS terminals in restaurants may be…

Tech companies help operators go from 'reactive to proactive'

Operators can now pull real-time data and sales forecasts to better control labor scheduling.

Consumers see little difference between QSR, fast casual concepts

by Alicia Kelso — Editor, QSRWeb.com

June 17, 2014

While fast casual may be the darling of the restaurant industry these days – posting an 11-percent sales increase in 2013 – consumers may not see a big…

McDonald’s Canada now using certified sustainable fish supply

June 17, 2014

McDonald's Canada today announced that 100 percent of the fish it serves in its Filet-O-Fish is now certified as sustainable by the Marine Stewardship Council.

National Restaurant Association updates TrendMapper website

June 17, 2014

The National Restaurant Association has launched a new and improved version of its Restaurant TrendMapper online subscription service, which includes the…

Popeyes’ buys its recipes from supply company for $43M

June 17, 2014

Popeyes Louisiana Kitchen has purchased the recipes it uses for many of its core menu items from Diversified Foods and Seasonings LLC. According to a news…

Del Taco brings back classic menu items to mark 50th anniversary

June 17, 2014

Del Taco turns 50 this year and to celebrate, it is offering a variety of classic “throwback” menu items beginning June 19.

Auntie Anne’s recognizes top three suppliers

June 17, 2014

Auntie Anne's Inc. has named three partners as its Outstanding Suppliers of the Year, including Sensient Flavors, Dairy Farmers of America and Bagcraft…

Ben & Jerry’s creates new flavor to fight GMOs

June 17, 2014

In response to a lawsuit filed against Vermont’s GMO labeling law, Ben & Jerry’s has unveiled Food Fight Fudge Brownie, a new name for one of its signature…

Kids’ menu orders up 40% each year since 2012

June 16, 2014

New research from GrubHub reveals that kids' menu orders have grown 40 percent each year since 2012, with 17 percent of takeout restaurants now offering a…