Yum! Brands CEO: Innovation and value necessary for today's economy

by Alicia Kelso — Editor, QSRWeb.com

Novak says the two biggest risks in the food business today are food safety and social media.

Wendy's continues to support coffee program despite breakfast pullback

by Alicia Kelso — Editor, QSRWeb.com

CFO says QSR space is more competitive than ever this year.

Survey: Restaurant operators' priority is improving guest satisfaction

March 13, 2013

A new survey titled "Strategies for Workforce Management in Dining," commissioned by Kronos Incorporated and conducted by Gatepoint Research, a subsidiary of…

Independent delivery service brings QSR food to the people

March 13, 2013

A new food delivery service is bringing McDonald's and Taco Bell orders to residents of Gainesville, Fla.

Tim Hortons upgrades its bacon

March 13, 2013

Tim Hortons Cafe & Bake Shop is now offering new Thick Cut Hickory Smoked Bacon, available on any breakfast or lunch sandwich.

KFC adds gravy to dipping sauce lineup

March 13, 2013

KFC has added its signature gravy to the lineup of dipping sauces for its Original Recipe Bites introduced in the summer.

Rita's Italian Ice introduces mobile loyalty app

March 13, 2013

In celebration of its 21st Annual First Day of Spring Free Ice Giveaway, set for March 20, Rita's Italian Ice has unveiled a new mobile loyalty application…

Dunkin' CFO: Beverages are the 'holy grail' of profitability

by Alicia Kelso — Editor, QSRWeb.com

Company is currently working on a mobile loyalty program to launch this year.

Updated: NYC soda ban tossed by judge; city plans appeal

Opponents called proposal a "publicity stunt;" Mayor Bloomberg vows an appeal.

Domino’s Australia backlash proves social media puts customers in control

by Alicia Kelso — Editor, QSRWeb.com

Old marketing strategies in new media don’t work, so it's best to "launch modestly."

White Castle testing composting program

March 12, 2013

White Castle has started a pilot program in its hometown of Columbus, Ohio, that composts all food and paper scraps. According to the Columbus Dispatch, the…

Global restaurant traffic down, but spending up

March 12, 2013

The NPD Group reported new global restaurant data for the second half of 2012, which included sluggish traffic contrasted with an increase in average check in…

QSRs add direct customer feedback tool

March 12, 2013

DTT has introduced a new customer feedback tool, SCREAM, that is accessible through DTT's enterprise portal, MyDTT. The new took allows restaurant operators to…

Conference to explore health care impacts, menu trends

March 12, 2013

UCLA Extension's 17th Annual Restaurant Industry Conference is scheduled for April 3 on the UCLA Campus at Covel Commons in Los Angeles. The event will explore…

El Pollo Loco expands Tostada Salad line

March 12, 2013

El Pollo Loco has introduced its Tostada Salad line with the introduction of the new citrus mango tostada salad. Available for a limited time only, the new…

Paytronix adds CRM solution for restaurants

March 12, 2013

Paytronix Systems Inc. has launched a new Data Insights offering that includes a comprehensive CRM solution geared toward the restaurant industry.

Soft economy drives more need for loyalty marketing

March 12, 2013

As the economy continues a slow recovery and brand competition heightens, loyalty marketing has become more important than ever. According to market research…

NYC soda ban update

by Ed Zimmerman — President, pizza.com

The ability to target one specific category, especially when comparable products like sugary coffee drinks have more calories, gives lawmakers too much power.

Burger King SVP Finance: Focus now is on consumer experience

by Alicia Kelso — Editor, QSRWeb.com

The company has added restaurant coaches who grade speed of service, staff friendliness, cleanliness and more.

Commentary: McDonald's Fish McBites fail to hook consumers

Recent sales performances have shown that customers are now looking for something more than just inexpensive food.