Burger King enhances specialty coffee menu

February 12, 2013

Burger King continues to take a page from rival McDonald's as it today revealed an enhanced coffee platform in restaurants nationwide. The lineup, blended by…

Report: Fast casual, casual dining visits cutting into QSR traffic

February 12, 2013

According to a new report from Technomic, customer enthusiasm is up for the casual dining segment. This comes after a few years of a slowdown for the segment…

Franchise association outlines 2013 policies to accelerate job creation

February 12, 2013

The International Franchise Association released its 2013 Policy Platform in advance of President Obama's State of the Union address today. The platform makes…

Romance your customers on Valentine’s Day by engaging them

by Jitendra Gupta — Mobile CRM Director, Punchh

Valentine's Day has me thinking about how new lovers aren't all that different from new restaurant customers: Both want attention that affirms the other party…

Henny Penny CEO honored by NAFEM

February 12, 2013

The North American Association of Food Equipment Manufacturers (NAFEM) presented Steven D. Cobb, CFSP, chairman and CEO, Henny Penny Corporation, Eaton…

Emotional engagement is key to driving brand loyalty

February 11, 2013

Emotional engagement is the dominant driver of purchase decisions and brand loyalty now that promotions and discounting have reached saturation levels…

Burger King franchisee installs automated oil management system

February 11, 2013

Burger King franchisee Republic Foods has installed Restaurant Technologies Inc.'s automated oil management system at its 19 units in the Washington, D.C.…

Yum! Brands plans expansion in Russia

February 11, 2013

Yum! Restaurants International's Oleg Pisklov said today that the company plans to open between 60 and 70 restaurants in 2013 in Russia and other Commonwealth…

Subway partnership supports celebrity YouTube channel

February 11, 2013

Young Hollywood LLC has extended its partnership with Subway Restaurants to create a new weekly video series that airs exclusively on Young Hollywood's YouTube…

Snagajob research shows influx of Millennial hourly job applications

February 11, 2013

New research from Snagajob, an hourly employment network, shows that Millennials are applying for more jobs at a faster rate than older job seekers.

5 ways restaurants can use video to increase customer spend

High-quality video showcases food and drink consumers can taste with their eyes, providing them with a more in-depth feel of a restaurant's atmosphere and…

High-volume hiring questions asked and answered

by Jason Hamilton — VP of Marketing, Snagajob

A focus on planning, developing goals, consistency and follow-ups is key to a positive applicant experience.

Massive winter storm forces restaurant closures

by Alicia Kelso — Editor, QSRWeb.com

If power outages last through Valentine's Day, businesses will take an even bigger hit, as the holiday is a high-traffic occasion.

A&W launches interactive 'Burping Rooty' mobile app

February 8, 2013

Smartphone users who download A&W's new, free "Burping Rooty" app and then rate their experience on iTunes or Android will earn a chance to win Bear Bucks.

McDonald's U.S. January sales can't offset dismal global performance

February 8, 2013

McDonald's Corporation today announced that global comparable sales decreased 1.9 percent in January. Performance by segment was as follows:

Taco Bell franchisee standardizes Panasonic drive-thru communication system

February 8, 2013

Desert de Oro Foods, a Taco Bell franchisee, has experienced improved drive-thru communications and efficiencies after installing Panasonic Attune systems at…

KFC offers chance to win a trip to Country Music Awards

February 8, 2013

KFC has brought back its Chunky Chicken Pot Pie, featuring chicken, diced potatoes, green peas and carrots in a savory home-style sauce and topped with a…

Study: Lower-calorie menu items increase traffic and sales

February 8, 2013

Restaurants that serve more lower-calorie options perform better financially, according to a new study by Hudson Institute. Throughout the past five years…

Dunkin' franchisee drives traffic with digital message boards

by Alicia Kelso — Editor, QSRWeb.com

Ohio operator says he can now market to 25,000 cars every day.

Direct Source unveils Hardware-as-a-Service

With tablet and mobile technology constantly changing, retail and restaurant operators face a risk in their investments, as five years from now, their devices…