30-year McDonald's veteran to oversee key New York Metro region

A 30-year McDonald’s veteran is the vice president and general manager of the company's New York Metro Region, according to a news release. In the new role, Gino Potesta will oversee strategy and performance for hundreds of the chain's outlets across the region. 

Potesta most recently served as the McDonald's Pacific Sierra region general manager, where he is credited with some of the company's best sales results. His leadership helped the region excel to become one of the company's two fastest-growing areas between 2011 and 2015, according to a company press release.

"He made an enormous impact in the Pacific Sierra Region and we look forward to leveraging his experience and the vision he will bring to the New York market," McDonald's U.S. East Zone President Debbie Roberts, said in a news release.

Potesta began his McDonald's career as a store crew member in 1980, and worked his way up, filling numerous managerial, supervisory and operational roles as time progressed. The chain considers this a pivotal time in the brand's history since it recently announced that mobile pay and ordering will roll out this year in the U.S. and other lead markets. The chain is also adding self-order kiosks, table service and digital menu boards to more U.S. markets this year. 

"We are committed to delivering fresh food, excellent service and a contemporary restaurant experience to our customers," Potesta said in a news release.


Topics: Business Strategy and Profitability, Human Resources, Operations Management

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