Burger King surpasses McDonald's in UK customer satisfaction

by Alicia Kelso — Editor, QSRWeb.com

September 10, 2012

A new report from the National Customer Satisfaction Index indicates that customer satisfaction with restaurants in the United Kingdom is on an upswing.

Restaurant Technologies launches oil filtration monitoring technology

September 10, 2012

Restaurant Technologies Inc.'s new Filtration Monitoring technology records oil filtration process to improve food quality, create consistency and improve oil…

Dunkin' Donuts growing Ohio footprint

September 10, 2012

Dunkin' Donuts announced today the signing of a multiunit store development agreement with existing franchisees Rupal Kadakia, Kamlesh Shakrani and Hiren…

Teens inspire creation of Taco Bell's Live Large Burrito

September 10, 2012

As part of the Taco Bell Foundation for Teens and its Graduate to Go initiative, 90 teenagers from Boys and Girls Clubs across Southern California recently…

Jack in the Box commits to gestation-free crates

September 10, 2012

Another quick-service chain has committed to using only gestation-free pig crates. Jack in the Box Inc., which operates nearly 3,000 Jack in the Box and Qdoba…

Burger King partners with The Jungle Book TV series

September 10, 2012

DQ Entertainment International (DQE), producer and global rights owner of "The Jungle Book" 3D CGI animated TV series, along with SMC Entertainment Group Inc.…

Subway President's Award recipient recognized for several initiatives

September 7, 2012

The Subway restaurant chain has named Hamed Al-Naqeeb of London as the recipient of its 2012 President's Award. Al-Naqeeb was presented the award by Subway…

Edible Arrangements marks 500K Facebook fans with product launch

September 7, 2012

Edible Arrangements is celebrating its 500,000th Facebook fan milestone with a series of online and in-store promotions, as well as a new product launch, all…

White Castle expanding noodle concept

September 7, 2012

After testing its Laughing Noodle concept in Springfield, Ohio, for the past two years, White Castle is now ready to expand the brand to the Cincinnati market.

Sonic tests gas pump ordering kiosks

September 7, 2012

Sonic Drive-In is testing a concept in Texas that adds both speed and convenience for its customers.

Cold Stone Creamery's African footprint grows with Nigeria deal

September 6, 2012

Kahala, parent company of Cold Stone Creamery, has signed a 10-year master franchise agreement with Ivybridge Trading Ltd. to bring the brand to Nigeria with…

Del Taco's shrimp tacos return to menu

September 6, 2012

For a limited time only, Del Taco is bringing back its popular Crispy Shrimp Tacos and Burritos. Guests now have the option of choosing between a new spicy…

Doc Popcorn names new chief operations officer

September 6, 2012

Doc Popcorn has appointed food industry veteran Garth Moore as its chief operations officer, a newly created position designed to streamline operations…

Top social media impressions include Starbucks, Burger King, McDonald's

September 6, 2012

PQ Media, a media research and analytics firm, and uberVU, a social marketing platform for real-time end-to-end social media audience measurement, have…

Dunkin' Donuts adds Quaker Oatmeal to menu

September 6, 2012

Dunkin' Donuts has introduced Quaker Oatmeal as a permanent addition to the brand's DDSmart menu of better-for-you food and beverages. Dunkin' Donuts…

Restaurant industry conference focuses on social media best practices

September 5, 2012

Social media strategists from several major restaurants chains -- including McDonald's, Red Mango, Moe's Southwest Grill and Firehouse Subs -- will share their…

Papa Gino's completes SpeedLine POS rollout

September 5, 2012

Papa Gino's Inc. completed a rollout of SpeedLine point of sale software at its Papa Gino's Pizza and D'Angelo Grilled Sandwiches restaurant locations.

White Castle offering Grandparents Day promotion

September 5, 2012

To celebrate National Grandparents Day Sept. 9, White Castle will offer the first 100 grandparents and grandchildren a vintage-inspired White Castle "I Heart…

2013 NRA Show registration now open

September 5, 2012

Attendee registration for the National Restaurant Association's 2013 Restaurant, Hotel-Motel Show and International Wine, Spirits & Beer Event (IWSB) is…

Gold Star Chili hosts Cincinnati Bengals promotions

September 5, 2012

Gold Star Chili, the "Official Chili of the Cincinnati Bengals," is kicking off the football season with a special promotion running at all 95 units in the…