News

Carl’s Jr. and Hardees franchisee taps video provider

April 18, 2011

By the Rockies LCC, the second largest franchisee of Carl’s Jr. and Hardee’s restaurants with 100 locations, has selected Envysion Inc. as its exclusive video provider. The company will deploy Envysion Insight solution in its units to help drive loss prevention and improve profitability.

"Envysion Insight gives us unfiltered access into our store operations and enables us to increase our profitability," said James Harmon, chief operating officer at By the Rockies. "Utilizing the service we have been able to assess and refine our operational practices, improve our customer experience and enhance our loss prevention efforts. By making these improvements, we saw significant increases in monthly profitability in Envysion pilot restaurants."

With Envysion's video-based business intelligence service, By the Rockies operators can identify and reduce potentially fraudulent transactions, such as voids, refunds and no sales. In addition, they can track gift card usage and other marketing promotions to gauge their effectiveness.