InfoGenesis to Acquire e-Touch
Advancing Guest Experience Management with Self Service Food & Beverage Ordering.
September 11, 2005
SANTA BARBARA, Calif., Sep 12, 2005 (BUSINESS WIRE) --InfoGenesis, the leader in Guest Experience Management applications and services, today announced that it has acquired e-Touch. Based in Princeton, New Jersey, e-Touch is an innovative provider of self-service web and kiosk food ordering as well as cashless payment solutions.The acquisition of e-Touch is an important step in InfoGenesis' Guest Experience Management (GEM(TM)) strategy. e-Touch applications improve guest experience by giving customers convenient access to food ordering services, faster service, enhanced nutritional information, and more convenient ways to pay for their order. In summary, these solutions give convenience and control back to the customer.e-Touch's self service food ordering solutions provide an immediate return-on-investment (ROI) to hospitality operators in gaming, sports & entertainment, managed food services, hotels, and resorts through increased revenue and decreased costs. By improving the consistency and speed of service, hospitality operators can reduce wait times and serve more customers during peak periods. By gathering more information about their customers' preferences, operators can offer cross sells with greater uptake. Finally, by allowing customers to exercise greater control of their own service, hospitality operations can reduce their service staff."e-Touch is the perfect complement to our point-of-sale solution, reinforces our position as the leader in food and beverage POS, and represents an important step in realizing our vision of Guest Experience Management," commented Terry Cunningham, CEO of InfoGenesis. "The addition of e-Touch technology to our product line distances InfoGenesis from our competitors and broadens the solutions we offer to our customers."Ronni Schorr, e-Touch President and CEO, said, "We are thrilled to be joining InfoGenesis and are excited by what the combination will mean to our customers and the future of hospitality management."About InfoGenesisInfoGenesis is defining the future of hospitality with Guest Experience Management applications and services. InfoGenesis helps you understand your guests' preferences, tailor service to their unique needs, and maximize revenue per customer. Our solutions include point of sale, reservations, dining management and analytics for leading hotels, resorts, casinos, cruise lines, stadiums, restaurants and managed foodservices.Source: InfoGenesis
