News

Krispy Kreme deploys NCR's cloud-management solution

May 1, 2012

NCR Corporation has announced that it has entered into a new agreement with Krispy Kreme to implement the NCR Aloha restaurant technology solution in all of its U.S.-based corporate-owned sites and will make the solution available to franchisees.

The solution will enable Krispy Kreme to manage critical daily operations at the local level while leveraging the power of having transactional data, systems configuration and management hosted in the cloud.

"NCR is a strategic partner that not only has deep expertise within our industry, but also understands our unique culture," said Nathan Mucher, vice president of information systems, Krispy Kreme. "NCR's technology will help us continue to deliver an engaging consumer experience and impeccable presentation of our products, while taking our operations to the next level."

Krispy Kreme will implement the NCR Aloha system configuration and management tools to securely and remotely change menu items, run reports and support multiple locations from anywhere. The above-store reporting functionality will help personnel at Krispy Kreme speed up analyzing data and will give them visibility into all aspects of the operations.

"We expect to see improvements in our speed of service, increases in same-store sales and a reduction in our food costs," added Mark Reasor, vice president of operations, Krispy Kreme. "In addition, NCR's cloud-based support tools will enable us to remotely drive consistency and accuracy across all of our sites."

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