News

LivePepper partners with EPOS for QSR delivery power-punch

June 25, 2018

The online ordering solution provider that chains like KFC, Pizza Hut and Papa John's use internationally has integrated with EPOS provider, 3S POS, to give QSRs better delivery and operational capabilities, a news release said. The 3S POS/LivePepper partnership centralizes all incoming online orders with the EPOS through a proprietary EPOS hub, combined with cloud-based HubRise technology, a news release said.

The move is made in anticipation of the swelling U.K. delivery market, particularly when it comes to the faster-than-ever demands of quick-service brands. 

"Operational demands of quick service operators require a sophisticated and robust online ordering platform that seamlessly aligns every part of the ordering process," 3S POS Director Haitham Salman, said in the release. "Our partnership with LivePepper brings clients the ability to have their customer order data directly in their EPOS system, which saves time and is less costly in the long term than using high-commission delivery aggregators."

The online ordering solution is tailored to each business to create an enhanced end-to-end branded customer experience and streamlined order management for the operators.  

"In hospitality, the value of customer experience is paramount for growth," LivePepper Strategic Business Development Head Janaina Wittner said in the release. 

"We are proud to be working with forward-thinking operators to build their unique branded online ordering experiences that foster a lasting connection with customers."

Among the first brands deploying the new joint client is ancestral grain pizza brand, NKD Pizza. The pizza brand's first U.K. site recently opened in Edinburgh with further openings coming in the coming months. 

"Since our launch, we have found that 31 percent of our sales now come from online orders, using our bespoke LivePepper platform integrated with the 3S POS EPOS system," NKD Pizza Managing Director Grant Clouston, said in the release.