News

NetWaiter releases new consumer site

The customer-centric site allowing visitors to view local restaurant info, find locations that deliver to them and get updates from their favorite places.

August 20, 2015

NetWaiter recently launched myNetWaiter, a new site available to restaurant guests. MyNetWaiter, operated by NetWaiter, the online and mobile ordering system for restaurants, is a customer-centric site allowing visitors to view local restaurant info, find locations that deliver to them, and get updates from their favorite places, according to a company press release.

There are more than 200,000 restaurants listed on myNetWaiter, which are mostly independent restaurants and small and regional chains.

"While certain locations and cities are not yet covered, we’re continuing to roll out our network of restaurants across the country,” said Jared Shimoff, co-founder and senior director at NetWaiter.

According to a company statement, listings on myNetWaiter are reserved for only the best local restaurants.

"We want myNetWaiter to be regarded as a place people can count on to receive valuable information from the best restaurants in their area," Shimoff said. "We've selectively chosen to only list good restaurants, as indicated by consumers from various sites across the internet."

The site is based on the principal that restaurant guests generally have a group of favorite restaurants in their area and patronize them more than others, especially for takeout and delivery, according to the company. With myNetWaiter, visitors can select which restaurants they like and receive updates and deals from those places. MyNetWaiter is a platform guests can use to get updates from their favorite places or search for something new.

If they are looking for someplace new, visitors can sort through local restaurants based on a variety of criteria, including if an establishment offers takeout or delivery. Other search parameters include whether a restaurant takes reservations, serves alcohol and offers a happy hour, among others.

Although NetWaiter specializes in restaurant online ordering, restaurants do not have to use online ordering to join the network, according to the company. Restaurants that are already listed on myNetWaiter can claim their site and control their information using NetWaiter’s Management Console. Within the Management Console, restaurants can also use NetWaiter’s Social Widget to post messages and communicate to customers. Restaurants that are not currently listed within the network can contact NetWaiter to be added.

NetWaiter also has a delivery system. Restaurants can customize their delivery areas by drawing their delivery zones on a map, which tells visitors exactly which restaurants in their area will deliver to them.

Approximately 25 percent of the restaurants currently listed on myNetWaiter offer delivery, according to the compamy. Restaurants can claim their site on myNetWaiter for free. Also, for an annual fee, restaurants can upgrade to an enhanced version, where they can post their menu, customize their site design and take advantage of other marketing tools, like NetWaiter’s Social Widget, to send messages to visitors and local guests that have selected their location as a favorite. A premium listing with NetWaiter includes online ordering, email marketing and a promotional system. Any restaurant using NetWaiter’s branded online ordering system automatically has a premium listing on myNetWaiter.

NetWaiter plans to expand to include services from partner companies that will provide visitors and listed restaurants more convenience and benefits, according to the company.

Restaurant owners can visit www.netwaiter.com/search to search for their restaurant listing and claim their site.