News

Subway deploys exclusive loss prevention surveillance system

April 26, 2013

EZUniverse Inc., a software development company, and Independent Purchasing Cooperative Inc., the independent Subway franchisee-owned purchasing cooperative, announced a new store management platform called Subway Loss Prevention Surveillance System. It is now available to all 38,000 Subway restaurants worldwide.

"Subway Surveillance System is a great tool that helps franchisees view and manage their stores remotely from their home or their office. You can take a look at the key POS reports without having to go to a store and looking at it on your POS system," said Frank Panikulam, Subway's surveillance program manager. "It is more than just watching video, it's all about the corresponding POS transactional data that goes with the video which provides the franchisee a more complete picture of what's happening in their store. With the powerful loss prevention tools that we have, a franchisee has the ability to look at reports and quickly identify those suspicious transactions that merit further scrutiny and potentially reveal a problem at the store."

The new system is Internet based, so operators can view their stores from anywhere. It also features a dashboard that enables them to look at the total business picture and each store's individual data or video.

"Subway's goal is to continually increase the value of the franchisees' investment in the restaurant and to help them successfully compete in the QSR industry," said Brian Wheeler, IPC's director of Services. "Franchisees, especially multiunit owners, don't have time to sit around watching hours upon hours of surveillance video hoping to uncover an operational or theft problem. With our software, the business intelligence data, real-time alerts and loss prevention reports allow identifying potential problems on an exception basis and then viewing the underlying video to confirm that a problem actually exists."

The new system is based on EZUniverse's EZConnect and was exclusively redesigned to meet requirements of Subway stores.

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