News

UK Burger King franchisee adds SaaS-based analytics app

June 20, 2013

NCR Corporation today announced that Hybrid Dining, a United Kingdom-based Burger King Franchisee, has implemented the NCR Pulse Real-Time smartphone application. Available for iOS and Android devices, NCR Pulse Real-Time is a SaaS-based mobile analytics engine that helps restaurant operators and owners solve challenges of low visibility into current operational performance, lack of predictable data and inability to be in several places simultaneously.

According to a news release, the application delivers up-to-the-second performance metrics and notifications directly to a user's smartphone. Operational data is segmented for quick review, such as voids and comps, net sales by hour, employee performance and overtime alerts.

"NCR Pulse Real-Time is a great application that basically increases efficiencies throughout my business. It allows a greater level of detail at our fingertips for each restaurant which in turn allows my operations team to challenge or praise instantly," said Rebecca Phillips, director of BK at Hybrid Dining. "We can set up alerts as we wish and review all data including sales, promotions, voids, labor spend, individual product sales and up sell all as live data. This allows actions to be taken throughout the day to review productivity therefore having an overall benefit on our profit."

NCR Pulse Real-Time is integrated with the chain's NCR restaurant point-of-sale (POS) platforms.

Read more about mobile applications.