Carl's Jr., Hardee's heat up summer sandwich LTOs

June 24, 2020

Sister QSR chains, Carl's Jr. and Hardee's, are launching two LTOs — both with some heat, but one has beef, and the other is a plant-based offering. The…

Is your QSR a brand of ... influence?

by S.A. Whitehead — Food Editor, Net World Media Group

Want to really pull in that up-and-coming Gen Z-er? Better get to know their online "friends" and fast.

Wendy's says burger supply is fairly 'beefy' now

June 9, 2020

Wendy's said that not only is its beef supply largely back to normal, but its comp sales for May improved every week, even though they were still down 3.3…

61% of US McDonald's customers OK with limited menu

June 9, 2020

When news first broke in an article in Inc.com that some McDonald's franchisees were leaning toward pushing for the brand to retain the limited menu it…

Making 'masked' hospitality work: Cost, customer engagement challenge QSRs

by S.A. Whitehead — Food Editor, Net World Media Group

In a COVID-19 world, masks have become a fact of life for restaurant operators and employees. The question now is how to use them safely and cost-effectively…

Fresh from acquisition, Krystal hatches a hangover 'cure'

May 27, 2020

Fresh from its acquisition last week by Fortress Investment Group LLC and Golden Child Holdings, Krystal is back up and fighting with a new menu item that…

McDonald's workers in 20 cities to strike today

May 20, 2020

McDonald's Corp. is the target of a planned strike today by its workers in 20 U.S. cities calling attention to what workers allege is inadequate employee…

Moto, QikServe launching mobile ordering at UK rest stops, starting with Burger King

May 18, 2020

Moto, the largest highway service operator in the U.K., is launching a click-and-collect mobile ordering program at 48 of its sites, backed by QikServe's…

Improving Margins with Advanced Reporting

Data is a difference-maker if, of course, it’s used effectively.

Wendy's acknowledges 'few restaurants in short supply' on beef

May 12, 2020

Wendy's placed a special New York Times ad and social media messaging to reiterate the message that the brand and "most" of its restaurants have "all the beef…

Burger King, Popeyes, Tim Hortons North America stores ready for dine-in, CEO says

May 12, 2020

The CEO of Restaurant Brands International Inc., the parent of Burger King, Popeyes and Tim Hortons, has prepared its nearly 15,000 North American stores and…

Wendy's Q1 earnings fall short amid COVID-19 impact

May 6, 2020

Wendy's Co. reported that adjusted earnings fell to 9 cents a share in the first quarter, as the COVID-19 pandemic forced the hamburger chain to switch to…

Meat shortage hits 'fresh, never frozen' Wendy's, but other burger brands OK

by S.A. Whitehead — Food Editor, Net World Media Group

Wendy's has yanked burgers from nearly 1,000 store menus after problems obtaining its trademark "fresh, never frozen" beef, but the issue doesn't seem to be so…

Some Wendy's run short of beef

May 5, 2020

As Wendy's rolls out a type of online scavenger hunt promotion for its customers, many of its customers are wondering if the brand is having trouble of late on…

Eating up profits: The high cost of restaurant POS downtime, and the surprising difference SD-Branch can make

One tenth of 1 percent. It might not seem like much, but it adds up. And when that one tenth of one percent is POS downtime, it adds up to a lot: A lot of…

Freddy's tackles 'hospitality through a speakerphone' + lawfirm unravels confusion surrounding stimulus funds

by S.A. Whitehead — Food Editor, Net World Media Group

Freddy's Co-founder and COO Scott Redler discusses the challenge of customer service via drive-thru and delivery. Then, Messner Reeves attorneys Rachel Farr…

UK McDonald's serving as health-worker testing site

April 28, 2020

A drive-thru McDonald's location in Leicester, England, is serving as a COVID-19 testing site for the nation's National Health Service workers, according to…

Halo Burger reopens 6 Michigan stores

April 28, 2020

Halo Burger, a Flint, Michigan-based QSR, will reopen six of its eight stores on Friday for drive-thru, delivery and online ordering, a news release said. All…

McDonald's owner/operator relays lessons learned from pandemic

by S.A. Whitehead — Food Editor, Net World Media Group

The rigors of business in a pandemic-ridden world have given restaurateurs a run for their money. But there have also been invaluable lessons learned through…

Sonic sees download surge with mobile messaging pilot

April 23, 2020

Sonic Drive-In said it generated five times as many app downloads in a recent pilot messaging campaign as the brand's previous MMS campaign, while showing a…