Going beyond the discount with new approaches to spur brand loyalty

by Travis Wagoner — Editor, Networld Media Group

Fast casual operators want to reward guests with more than food. There are new loyalty program trends to attract new customers, boost revenues and provide…

Email marketing is far from a dead marketing tool

by Travis Wagoner — Editor, Networld Media Group

Email is ubiquitous personally and professionally, which means email marketing is far from dead.

FCES15: Stay on trend with the latest food trends

by Travis Wagoner — Editor, Networld Media Group

Tastes and trends in food change and evolve rapidly. What may have been an innovative concept last year may be exactly the wrong one now.

FCES15: The changing course of consumer behavior

by Travis Wagoner — Editor, Networld Media Group

Consumers of all kinds have a nearly endless array of options from which to choose, whether they're purchasing furniture, cars, housewares, or any good or…

FCES15: The evolution of restaurant technology

by Travis Wagoner — Editor, Networld Media Group

There has been a massive evolution in the use of technology within the past decade, the past five years — and even within just the last year. There are no…

FCES15: Top 10 PR do's (and a few don'ts)

by Travis Wagoner — Editor, Networld Media Group

"Whatever I present to you is my PR moment," Nick Powills, CEO of No Limit Agency, said in opening his session at the Fast Casual Executive Summit in Miami.

FCES15: Beverage smarts: What’s on trend

by Travis Wagoner — Editor, Networld Media Group

Beverages are an important aspect of the consumer dining experience and play a critical part of a restaurant’s branding efforts. Being on trend is key to…

FCES15: Real estate decision requires lots of homework, data insight

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

As any business owner knows the location decision can sink the business or be the foundation of initial success and growth. But it involves much more than…

FCES15: Tips on building a foundation for profitable growth

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Strategic and profitable growth for today's restaurants, quick service eateries and retailers is a comprehensive endeavor. But it's doable and the number one…

Franchise focus: Can Captain D's hook fast casual market share?

by Cherryh Cansler — Publisher, FastCasual.com

While many may still consider the seafood restaurant a quick service restaurant, CEO Phil Greifeld said that in 2011 the chain began transitioning from a QSR…

Are you following the 12 dos and don'ts of restaurant financing?

by Cherryh Cansler — Publisher, FastCasual.com

Although there is no secret recipe for raising funds to open a business, there are some practices that should always be followed and even more to avoid.

2 QSR execs discuss new design formats

by Travis Wagoner — Editor, Networld Media Group

QSRWeb.com interviewed two restaurant system executives to learn what they did to rebrand their chains and remodel their stores.

Mobile payments continuing to grow in QSR

by Travis Wagoner — Editor, Networld Media Group

Why is mobile so key to digital ordering success? This question and others are answered by experts.

How location-based marketing helped Cousins Subs increase sales

by Travis Wagoner — Editor, Networld Media Group

The chain increased app downloads by 42 percent, increased mobile ordering traffic by 63 percent, and increased limited-time-only sales online and in-store for…

How restaurant chains can increase profits by improving energy and operational efficiency

By implementing device-level monitoring of energy consumption, chains gain unmatched visibility into the devices running their restaurants and can easily…

Restaurateurs speak out against NLRB ruling

by Travis Wagoner — Editor, Networld Media Group

The National Labor Relations Board made it easier on Thursday for restaurant workers to unionize, and many restaurateurs are already worried about what the…

State of the Union puts minimum wage, 30-hour work week, joint employer issues in the spotlight

by Brenda Rick Smith — Editor, Networld Media Group

It's been a busy week in Washington. From the State of the Union address to the Supreme Court to more on the minimum wage, here's a round-up of hot public…

New guide caters to restaurateurs, retailers looking to boost income with ATMs

'How to Profit from ATMs: A Guide for Retailers and Restaurateurs' delivers 40 pages packed with essential information about the business of owning, operating…

3 tips for selling your restaurant in 2014

Having your financial documents organized and up-to-date shows potential buyers you're on top of things.

Popeyes' president: The most successful brands focus on people development

by Alicia Kelso — Editor, QSRWeb.com

No matter how good a product tastes, if you don't have a good operations process, it's not going to work, exec says.