Chicken Salad Chick + Steritech on scooping up accolades for menu simplicity, food safety

by S.A. Whitehead — Food Editor, Net World Media Group

This week, the presidents of Chicken Salad Chick and Steritech take the microphone to relay the components of everything from a great scoop of chicken salad to…

Taco Bell turns menu towards vegetables, away from vegetable-based 'meat'

June 20, 2019

Despite its longtime reputation as a vegetarian and vegan-friendly fast food brand, Taco Bell told CNBC that it's not ready to dive into the meatless protein…

In-N-Out, Raising Cane's, Chick-fil-A CEOs on GlassDoor's Employees' Choice Top 100 list

June 20, 2019

Three fast food CEOs made the list of Glassdoor's 2019 Employees' Choice Top 100 CEOs, including In-N-Out CEO Lynsi Snyder at the No. 3 spot, with a 99…

From tariffs to value wars: 'Black Swans' that make QSR leaders rethink supply chain costs

The term "black swan" is used to refer to a random, unexpected event that is hard to predict. It's safe to say that the QSR community experienced its fair…

Largest McDonald's franchisee names new CEO, COO

June 19, 2019

The world's largest independent McDonald's franchisee by sales and locations, Arcos Dorados based in Latin America and the Caribbean, said its board named…

Del Taco adds 2 plant-based dishes nationwide

June 19, 2019

Mexican QSR, Del Taco, said today it is adding two new plant-based entrée items, using products from Beyond Meat at it 580-plus locations. The new items…

DQ, Culver's dip into something cold, creamy for summer

June 18, 2019

Two brands that capitalize on creamy frozen dessert offerings are making hay while the sun shines and the consumers yearn for something cold and sweet. The…

On its 100th birthday, A&W pays tribute to soldiers who helped it grow

June 18, 2019

Lexington, Kentucky-based A&W Restaurants celebrates its centennial this Thursday, June 20 and is pulling out all the stops to raise the public's knowledge…

Edo Japan opens 1st Ottawa store as part of eastern expansion

June 18, 2019

The popular Canadian QSR, Edo Japan, is adding to its 136-plus store system with the brand's first restaurant in Ottawa, scheduled to open June 24, a news…

Restaurant designer to QSR brands: Will you let tech build or block customer connection?

by S.A. Whitehead — Food Editor, Net World Media Group

Does your QSR's accommodation for, and use of restaurant tech impinge or improve upon your customer experience? A noted restaurant designer told a crowd at the…

Jack in the Box pushes forward with nearly $1.5B in refinancing plans

June 17, 2019

Jack in the Box Inc. said it will complete refinancing of its existing senior credit facility with a new securitized financing facility in order to pay down…

KFC US CEO on building a better bucket of chicken + Chowly CEO on streamlining third-party delivery

by S.A. Whitehead — Food Editor, Net World Media Group

This week we go inside that heavenly scented bucket of Kentucky Fried Chicken as we pull back the curtain on the 89-year-old KFC brand with the help of KFC…

Subway father-daughter teams a Dad's Day delight

by S.A. Whitehead — Food Editor, Net World Media Group

This Sunday is a day for the patriarch of the family, but at Subway it might also be a day that dad's delight and give thanks for the precious gift of…

Inspire Brands names chief development, supply officers

June 13, 2019

Inspire Brands this week named two industry veterans to oversee development and supply chain functions at the multi-brand limited service restaurant concern…

The difference better apps can make to QSR brand loyalty

How can your QSR really drive business through its app? Read on for the latest findings on what works and what doesn't as provided through an AI analysis of…

Jack's brings fried bologna to Valley, Alabama

June 12, 2019

With Southern favorites like a fried bologna breakfast sandwich and lots of biscuit variations, Jack's Family Restaurants said it is opening its doors at …

Live webinar: Boosting the employee experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Retail, restaurant and service employees play a critical part in a rewarding customer experience and that's why the employee experience must be as fulfilling…

'Cleveland Rocks' with Taco Bell's test of purple cabbage in a dish

June 11, 2019

Taco Bell apparently agrees with The Drew Carey Show opening that "Cleveland Rocks!" since the brand selected the city by the lake to test its two latest menu…

KFC debuts exclusive Mountain Dew peach + honey drink

June 11, 2019

KFC has now partnered with Pepsi sub-brand, Mountain Dew on a peach and honey-flavored soft drink, called Sweet Lightning, which will only be available at or…

AI's power to simplify, magnify QSR digital marketing

Do you really understand the power AI has to both ease the implementation and increase the benefits of your brand's digital marketing?