Renowned designer creates White Castle holiday mugs

November 30, 2018

White Castle has again tapped into the creative powers of unisex clothing line designer Telfar Clemens, this time to give the chain a very classic-looking…

Cyber-criminals access Dunkin's DD Perks accounts

November 30, 2018

Dunkin's wildly popular DD Perks mobile order and pay app has been targeted by cyber-thieves, who the brand said may have gotten hold of some usernames, first…

Freddy’s Frozen Custard & Steakburgers teams up with Tillster on digital ordering, loyalty

Rapid Growth Drives Freddy's Need for Fully-Integrated Digital Platform to Enhance Guest Experience

Calling all restaurant leaders' ears: Podcast starts here Nov 30

by S.A. Whitehead — Food Editor, Net World Media Group

Ready for an early holiday gift? QSRweb is joining with sister sites, Fast Casual, Food Truck Operator and Pizza Marketplace, to start a weekly podcast on all…

The money's moving: Study finds $1.3B shift from dine-in to delivery

November 28, 2018

Nearly 1.3 billion dollars has shifted from in-restaurant spending to food delivery spending, according to a Planday U.K.-based survey that found a substantial…

Dunkin' dips into Poconos

November 28, 2018

Dunkin' is putting some of its famous rings and holes in the Poconos, opening its newest location at Great Wolf Lodge Pocono Mountains, in Pennsylvania. This…

Creating Value with Table Tracking Systems

The ability to deliver food to guests quickly and efficiently is a tremendous benefit, but it’s just the first link in the value chain. Learn why brands such…

Church's forms franchisee/leadership 'advisory' council

November 27, 2018

Church's Chicken has formed an Executive Advisory Council of franchisees and corporate leaders who will work over the next two years to build business and…

Brand strength: CEO says it's NOT in the numbers

What makes a brand a powerful force in a crowded QSR field? While the assumption in the restaurant industry has always been that the really strong brands are…

Global QSR industry to grow nearly 5 percent in 5 years

November 26, 2018

Between now and 2022, the quick-service industry will experience a nearly 5 percent compound annual growth rate, according to the latest research  from Radiant…

Many happy returns: 4 brand leaders discuss customer retention strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Repeat visits are top of mind for every brand but few may realize how critical the fourth customer visit is and why it requires a specific strategy. That's…

3 tripwires to accurate QSR mobile/e-club campaign measurement

by Brad Rukstales — CEO, Cogensia

The idea behind e-clubs is to help brands drive sales by turning the customer experience into something more personal. But how do you know if your e-club is…

Target CEO to chair Yum Brands board

November 20, 2018

Yum! Brands, Inc. has named Target Chairman and CEO Brian C. Cornell to serve as non-executive chairman of its board, a news release said. Cornell has served…

Taco Bell lets out a big 'peal' to announce big deal in London

November 20, 2018

Taco Bell rang its way into London Monday to alert the city's bewildered residents that the brand will open its first store in the British metropolis on…

Jack in the Box blames 'slow' September, aggressive market for rough Q4

November 20, 2018

With the sale of Qdoba wrapped up last March 21, Jack in the Box Inc. today reported 2018 fiscal year and Q4 earnings results, showing that the company's…

Ballard Brands, Blue Lemon, Four Foods Group, Luna Grill, Mad Greens: The CEOs speak on the state of things

by S.A. Whitehead — Food Editor, Net World Media Group

Meeting labor needs topped the list of concerns for the leaders of five major restaurant companies at this year's Fast Casual Executive Summit in Seattle.

Burger King cuts itself a slice of Black Friday shopping pie

November 16, 2018

Burger King takes home this week's prize for "creative use of internet advertising" with its new promotion designed to do just that, while simultaneously…

QSR brands suffer mightily from old, unintegrated tech

by Robert Whitehead — Director Retail & Hospitality Technology, Softtek Integrations

As the business world catapults ahead — courtesy of all kinds of new technology — the restaurant industry is still suffering significantly from old systems…

American Dairy Queen kicks off 'hangry' social media campaign

November 14, 2018

The DQ system is launching three DQ deals connected with a social media campaign to find the so-called "hangriest" people during peak hours for those who are…

Del Taco opens 8th Idaho store, offers gift card specials for the givers

November 13, 2018

Del Taco is opening of its eighth Idaho restaurant with longtime franchisee, Mark Miller, on North Second Street in Rexburg, a news release said. Miller now…