Koomi, 7shifts partner for more accurate QSR staffing

October 11, 2018

Restaurant scheduling and workforce management platform 7shifts has announced its integration with cloud-based POS, Koomi.

Report: Fast food brands increase 'emotional connection' with customers

October 11, 2018

The fast food industry is getting more love from the general public in the U.S., Mexico and United Arab Emirates, according to the 2018 Brand Intimacy Report…

Keeping your kiosks out of thieves' reach

With the rapid addition of internet-connected technologies that touch the same network as the point-of-sale system, new opportunities for credit card data…

Study: Connect emotionally to drive spend

October 9, 2018

Restaurant brands that make emotional connections with their customers will reap a higher dollar pay-off than those who fail to do so, according to a Motista…

How UK's Leon redefined the fast food industry

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Leon Restaurants Co-Founder Henry Dimbleby shares insight on how he and John Vincent set about redefining fast food into "fast food focused on good living and…

Ohio restaurants expect good things now, better next year

October 8, 2018

How's the restaurant business in the Buckeye State? Turns out, pretty good, according to the Ohio Restaurant Association, which recently worked with Cleveland…

CDC: 36 percent of Americans order daily from QSRs

October 4, 2018

As we reported last month, the QSR sector has been holding its own, particularly among the top chains this year, and now a CDC survey of Americans…

Del Taco opening 1st Denver unit in 7 years

October 4, 2018

Del Taco is opening its 17th  Denver area restaurant with a longtime franchisee and multi-unit owner, Brent Veach. The Promenade Parkway unit, in fact, is Del…

Quiznos gyros ... 'er 'jai-ros' return

October 2, 2018

It's the eternal question: How do you really pronounce "gyro?" And now, at least in Canada, we have a completely unscientific answer thanks to Quiznos' recent…

Joint employer rule change: Boon to industry or employee slap-in-the-face?

by S.A. Whitehead — Food Editor, Net World Media Group

The public comment period is well underway for the joint employer rule published by the National Labor Relations Board on Sept. 14, which relates directly to…

KFC names new CEO

September 28, 2018

Yum Brands is promoting its current KFC president and COO, Tony Lowings, to CEO of KFC on Jan. 1. The 24-year veteran of the company succeeds Roger Eaton, who…

Focus Brands opens 1,500th international store

September 27, 2018

Multi-restaurant brand group Focus Brands has opened its 1,500th international location. The Auntie Anne's-branded unit, which is in Liverpool, joins the…

Dunkin' loses its 'donuts': A move that says alot about coffee market today

by S.A. Whitehead — Food Editor, Net World Media Group

Call it a sign of our ever-quickening time-challenged lives or maybe even a symbol that the ever-widening American public is changing its eating habits, but…

QSR coffee brands alert: Here are the U.S. cities that love you most

by S.A. Whitehead — Food Editor, Net World Media Group

U.S. consumers fork out $48 billion annually to get their coffee. But as it turns out some American cities have a little more intense love of java than others…

Arby's parent to buy Sonic for $2.3 billion

September 26, 2018

Arby's, Buffalo Wild Wings parent and Rusty Taco parent, Inspire Brands, has signed a deal to bring Sonic into the fold for a cash payment of $2.3 billion, or…

Training the trainers: Jersey Mike's, Chipotle, others discuss training 'trade secrets'

by Cherryh Cansler — Publisher, FastCasual.com

Executives from Chipotle, Jersey Mike's, Holler & Dash and Rise Biscuits Donuts will weigh in on how and when to upgrade training methods.

Swiss Chalet: Maintaining a connection with your employees leads to profits

Moe Khawaja, a Swiss Chalet owner and operator since 2001, talks with Hughes' Tim Tang about the effect of happy employees making happy consumers.

Subway's way through the storm: Solid plans making recovery easier in hurricane's wake

by S.A. Whitehead — Food Editor, Net World Media Group

Several years ago, Subway worked to develop a disaster protocol in partnership with the American Red Cross. The result of all that pre-planning proved itself…

McDonald's raises dividend 15 %

September 21, 2018

McDonald's board has approved the company's 42nd consecutive annual dividend increase, raising the quarterly dividend 15 percent from $1.01 to $1.16 per share…

Study: Restaurant brands going public can rake it in with 2-stage IPO

September 20, 2018

Restaurant leadership mulling over the process of taking brands public would do well to listen to some of the recent findings from a Florida Atlantic…