How Wow Bao 'wows' 'em with cartoon-adorned cubbies

Wow Bao's Geoff Alexander talks about how the brand uses kiosks, cubbies and cartoons to delight busy customers even when they are in a huge hurry to pick up…

El Pollo Loco struggles through Q2

August 3, 2018

El Pollo Loco's Q2 financial results indicated that the QSR chicken chain struggled the first part of this year, with net income down $5.1 million or 13 cents…

Bojangles' adjusts guidance after rough Q2

August 3, 2018

Famous Chicken 'n Biscuits fell short on its quarterly earnings in Q2 2018, bringing in just 13 cents per share, well below last year's second-quarter earnings…

Taco Bell adds 125 NYC Cantina, urban in-line restaurants by 2022

Taco Bell is ringing in a much bigger presence in the Big Apple.

Pizza Hut performance drags down Yum China Q2 results

August 2, 2018

Yum China reported an overall 1 percent dip in same-store sales for the company during Q2 2018, stemming from a hefty 4-percent drop in its Pizza Hut brand's…

Subway takes Fresh Now program to 500 US locations

August 2, 2018

Subway is launching its "Fresh Now" program nationwide, which a news release said focuses on new flavors and a "more personalized guest experience."

QSRs in a blockchain world: A restaurant leader's essential guide

by S.A. Whitehead — Food Editor, Net World Media Group

The blockchain may sound like something that has absolutely nothing to do with the restaurant business, but nothing could be further from the truth. Innovative…

Popeyes is winner in RBI Q2 financials

August 1, 2018

The triple QSR parent company, Restaurant Brands International, this morning reported its Q2 financial results, indicating that Popeyes managed to achieve…

Chick-fil-A doing big hiring across Big Apple today

August 1, 2018

Chick-fil-A outlets across the New York City region are abuzz today with activity on the employment front. The brand is using 26 area outlets to intensify its…

Maximizing the QSR 'transformers': Online ordering, loyalty apps, digital signage

by Bradley Cooper — Editor, Connect Media

NPD Group joins two restaurant brands to talk about the tech "transformers" of the restaurant business today and how to make the most of them for your brand.

Study: Road to foodservice growth paved with cafe concepts, healthy food

A recently released Coca-Cola/Technomic study on sources of foodservice growth finds big potential in cafe concepts, off-premise eating and "healthy food,…

AI ordering for even the most indecisive QSR customers

July 27, 2018

Conversational AI producers at Clinc used a video of the world's most indecisive QSR drive-thru customer to show how its AI-powered QSR drive-thru and in-store…

Del Taco hits 19 straight quarters of sales growth

July 27, 2018

Del Taco's Q2 results show the chain has attained 19 straight quarters of sales growth, including the most recent quarter when system-wide comp sales jumped…

Dunkin' Brands caps off profitable Q2 with major mobile payment news

July 26, 2018

Dunkin' Donuts U.S. President and CEO David Hoffmann said the company's so-called "Blueprint for Growth" has been its guiding light to a path that it hopes…

QSR discrimination, harassment claims prevention: 5 steps QSR leaders should take

The restaurant industry and its workers are the subject of more sexual harassment claims than any other industry, according to a recent Harvard Business Review…

A&W reports healthy Q2

July 25, 2018

Canadian A&W business has been going strong for Q2 2018, with sam- store sales growth of 6.6 percent and an increase in royalty income from the same…

Chick-fil-A 'kits' around with Atlanta meal kit pilot

July 24, 2018

Atlanta is the test market for Chick-fil-A's entry into the competitive meal kit market, becoming the first big U.S. QSR to launch such a service. Mealtime…

Locali health convenience chain signs multi-unit Miami deal

July 23, 2018

Los Angeles-based health-conscious convenience store, Locali, has signed a multi-unit franchise agreement with Viable Foods, LLC to expand the brand into the…

QSR trends-to-be: Native American novelties to fermented Finnish foods

As a restaurateur, can you choose the menu trends coming down the pike, or would you like to know what trends forecasters say SHOULD be on you menus? Take this…

Dinova adds Jersey Mike's to the business diner's options

July 20, 2018

Business diner marketplace Dinova has added the 1,500 Jersey Mike's Subs locations to its offerings, bringing the network total to 16,000 restaurant…