Church's Chicken takes global approach to menu innovation

July 3, 2018

Sister brands, Church's Chicken (primarily in the U.S.) and Texas Chicken (global) recently held their first worldwide innovation sessions in a trio of cities…

KFC UK chicken issue now rectified

July 2, 2018

Five months after a chicken delivery issue that left many English KFC stores shuttered for several days, the brand again experienced closures in that country…

QSR invoices: Your direct line in to a mother lode of savings

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

Invoices are jam-packed with a treasure trove of information about your purchases, your contracts and your ability to reduce costs. When analyzed as a full set…

Report: China's QSR sector to see big changes

July 2, 2018

A new ResearchAndMarkets.com's report on the Chinese fast food market through 2022 shows this restaurant sector will grow due to: 

Are you an invisible QSR? The new requirements of online search

Yext Head of Industry for Food Service gives QSRs advice on how to make your brand show up for potential customers in these days of voice and image searches…

Taco Bell signs global master franchisees in Brazil, Spain

June 28, 2018

Taco Bell has signed its first master franchise agreements with Sforza Holding Group in São Paulo, Brazil, and Casual Brands Group in Spain, making the two…

Fast food pizza drives QSR customer satisfaction gains

Fast food pizza brands are making customers very happy this year and that's helping to  push the whole QSR category up a notch in its measurement of customer…

Krystal's CMO launches millennial-centered ad campaign

June 28, 2018

The Krystal Company recently hired the former global marketing vice president at Moe's Southwest Grill, Dominic Losacco, to refresh the brand and launch a new…

QSR brands have new kitchen leasing option

June 28, 2018

Restaurateurs have a new way to access kitchen equipment. Welbilt, a global provider of commercial foodservice equipment, has launched a leasing program to…

Growing restaurant beverage trend demands brands rethink sweeteners

by S.A. Whitehead — Food Editor, Net World Media Group

Natural and healthful sourcing is hugely in demand for today's restaurateurs. Why then do so few brands offer naturally sourced lower-calorie sweeteners…

Church's Chicken LTO basked in booze, black pepper

June 26, 2018

Church's Chicken has launched a spicy, boozy LTO dubbed Bourbon Black Pepper Smokehouse Chicken, available through July 29. 

LivePepper partners with EPOS for QSR delivery power-punch

June 25, 2018

The online ordering solution provider that chains like KFC, Pizza Hut and Papa John's use internationally has integrated with EPOS provider, 3S POS, to give…

8 important reasons QSR leaders need a kiosk strategy

A good deal of data suggests kiosks help boost QSR business, so it makes sense to develop a kiosk strategy for your quick-serve brand, if you haven't already…

Caterers can make $6 for every dollar invested in food waste

Restaurant brands with large catering arms would do themselves a favor by cutting food waste, according to a news report that found that every $1 invested in…

Why food allergen programs are like rocket fuel for customer loyalty

by Betsy Craig — pres, menutrinfo.com

Many more brands are stepping up to the plate to tackle diners' concerns about food allergens by using everything from staff training to detailed menu item…

Gluten-free certification awarded to Freshly

June 22, 2018

The Gluten Intolerance Group, a gluten-free product and service certifier, has named Freshly as the first fresh-prepared, meal-delivery company to earn its…

Johns Hopkins business study reveals ways to amp up promos

Johns Hopkins University's Carey Business School has released a study showing that restaurants and other retailers can employ specific actions to get the most…

Russian leader calls Burger King ad creators "hellish people of the fast-food chain"

June 22, 2018

A Russian social media advertisement placed by Burger King that has since made global news evoked an apology from the brand this week. In the promotion, the…

Auntie Anne's opens door to China, Cinnabon to follow

June 22, 2018

Auntie Anne's parent company, Focus Brands, introduced the brand to the Chinese market this week with a launch event in Shenzhen, China. The first location…

Del Taco rebrands with 'fresh' focus

June 21, 2018

Del Taco is launching a brand refresh that puts the emphasis on value, freshness and heightened hospitality. It all builds off what it says is the brand's…