A&W 'floats' us one

November 8, 2017

A&W has launched a new promo that gives customers a way to do something nice for someone else, while simultaneously doing something nice for themselves…

Young, cash-savvy, dine-out divas: QSR keys to unlock Gen Z

More than 75 percent of this 18-to-35 age group spend most of their money on food, a new survey finds. Here are four keys to capturing their hearts and…

Iraq, Kuwait, Lebanon get Nestle Toll House Cafes by Chip

November 6, 2017

Nestle Toll House Café by Chip is expanding by leaps and bounds across the Middle East, including a late-summer opening by franchisee Mohammed Idan of the…

Baskin-Robbins extols virtues of frozen turkey

November 6, 2017

Baskin-Robbins is talking "turkey" again this year with its notorious ice cream turkey cake, complete with sugar cone legs and the customer's choice of ice…

The pay-as-you-go POSitives of renting your POS

by Christopher Sebes — president, Heartland Commerce

State-of-the-art systems with effortless, problem-free updates and, in some cases, without the need for servers on-site or system-wide server farms are among…

New tool brings third-party catering delivery to restaurateurs nationally

November 2, 2017

MonkeyMedia Software and on-demand delivery platform DoorDash have partnered to cater to restaurant catering operations. Their new cloud-based takeout…

Nov.16 webinar: How to catch a (restaurant) thief

November 1, 2017

The fact that employees steal in a variety of ways from small acts of supply theft to substantial acts of fraud, is a dirty little secret shared by every…

Is all that convenience crushing your customer experience?

by Steven Starr — President, starrdesign

Just like diners, restaurateurs and all humans are social creatures, with strong inborn biological and neurological needs to interact. In fact, "Braving the…

Today’s diners want more, spend  less, like virtual restaurants

October 31, 2017

Today’s restaurateur had best be the type that literally thrives on competition because a new study shows that staying ahead in their business is increasingly…

Dairy Queen franchisee files Chapter 11, closes 'significant number' of stores

October 31, 2017

Texas-based Dairy Queen franchisee Vasari LLC has filed for Chapter 11 bankruptcy protection and plans to restructure the  company, closing a "significant…

Krystal adds breakfast bowl as fall LTO

October 31, 2017

The 85-year-old Krystal brand is staying in step with the breakfast trend with a new LTO, the loaded hashbrown scrambler breakfast bowl, a news release said. 

8 essentials to win the location leasing endgame

Lease negotiations are key to a restaurant's overall bottom-line success, so try these eight essentials in your next deal that will definitely put you "in it…

Subway names business development chief

October 30, 2017

Subway has promoted Trevor Haynes, previously vice president of operations, to the position of chief business development officer for the 44,000-location…

El Pollo Loco adds flavors, chicken varieties to celebrate 1 year in Dallas-Fort Worth

October 30, 2017

El Pollo Loco is showing the people of the Dallas-Fort Worth area some love on its first anniversary in that market by giving away 365 meals at each of the 1…

Millennials: 'Give us big discounts, cut the small talk'

by S.A. Whitehead — Food Editor, Net World Media Group

One of the more eye-opening sessions at this Fast Casual Executive Summit in Nashville this month was a quick, question-filled hour-long chat with a varied…

Summit keynote speaker: 5 seconds to leading amidst rapid change

by S.A. Whitehead — Food Editor, Net World Media Group

Best-selling author and CNN commentator Mel Robbins tells fast casual leaders why they are likely just 5 seconds away from the best approach to their toughest…

White Castle cook-off yields connected customers ... plus Slider Brazilian Bruschetta

October 20, 2017

The latest promotion from White Castle manages to tap into two very hot restaurant trends — branded menu items making their way into grocery stores and patrons…

After 64 years, Chester's gets sibling self-service brand

October 20, 2017

The company behind the 64-year-old fried chicken QSR Chester's International has launched a new fried chicken brand built around the current eat-at-home trend.

Solutions for all that cash you're tossing in your QSR's trash

By Geoffrey Aardsma/Enevo vice president of client services 

'A meaty wind' blowing into the Windy City

October 19, 2017

Arby's has set its eyes on Chicago in a big way, with brand leadership saying that the Windy City is a priority growth market for the chain. The company plans…