Dunkin' delights diners with new website

March 15, 2017

Dunkin' Donuts fans are dipping into a brand new website today at DunkinDonuts.com, according to a news release that touts the site's mobile friendliness and…

Reader Poll: Restaurant confrontations - are they happening more often?

by S.A. Whitehead — Food Editor, Net World Media Group

The news is filled with a constant flow of incidents demonstrating the worst in human behavior often happening at the chains this website's readers oversee. It…

Have you had your morning … hot dog?

March 15, 2017

An unlikely player has emerged among brands offering breakfast — Hot Dog on a Stick is marketing an all-day breakfast menu with portable options. One menu…

Automation doesn't have to be a dirty word in foodservice - Part 1 of 3

by Sagi Rochman — CEO, Better Chains

Automation has taken on the aura of a dirty word in foodservice with its potential to inflict widespread job losses, not to mention a perception of a colder…

Automation: The possibilities of robo-restaurateuring - Part 3 of 3

by Sagi Rochman — CEO, Better Chains

Complete Automation in a foodservice operation is relatively rare at the moment, but that is changing almost by the day.

Automation: Transformative touch at the table - Part 2 of 3

by Sagi Rochman — CEO, Better Chains

Exponential improvements in foodservice technology can, not only help accelerate industry growth, but also trim the costs that have grown into a heavy layer of…

Shopkeep acquires ChowBOT

March 14, 2017

Thousands of limited-service restaurants will have access next year to new technology thanks to ShopKeep's acquisition this week of online ordering software…

Something's fishy here: Burger chain pushes shrimp

March 14, 2017

While burgers are the main menu offering at Krystal, the chain is cooking up shrimp specials to prompt diners to eat seafood at least twice a week, per the…

Arby's provides assistance to data-breach victims

March 14, 2017

Arby’s Restaurant Group said this week it believes its data was breached when an intruder used malware to access information from payment cards used at…

In 2016 Del Taco showed QSR sector how it's done

March 13, 2017

Just about 1½ years into life as a publicly traded company Del Taco has reported a strong 2016 fiscal year with a healthy comparable sales growth of 5.…

Share-of-visit data: A real door opener for QSR success

by Drew Breunig — SVP, Strategy, PlaceIQ

Share-of-visit analysis provides uncanny insight into overall brand health, while giving real insight into buyers and decisions about strategy, growth and…

Gold Star 'messes' with the sacred at a sacred time of year for Christians

March 13, 2017

Cincinnati-style chili chain, Gold Star Chili, made a bold move this week announcing it is offering Cincinnati-style vegetarian chili. If you know…

Using technology to comply with menu-labeling legislation

There is simple and intuitive software out there that provides access to calorie counts and nutritional information at the click of a button, empowering the…

Brand new way for brands to engage on-the-go

March 12, 2017

Brands seeking new efficiencies and novel approaches to mobile subscriber engagement are taking note of Google's introduction of its Rich Communication…

Wetzel’s Pretzels now serving Calif tennis players

March 9, 2017

Wetzel’s Pretzels is now serving visitors of the Indian Wells Tennis Garden in Southern California.

Caviar now available for curbside pickup

March 8, 2017

Meal ordering platform, Caviar, has added curbside pickup for those wishing to order ahead, skip the line and quickly retrieve their favorite restaurant…

Dunkin', Baskin-Robbins get 'real'

March 7, 2017

Dunkin' Donuts and Baskin-Robbins will eliminate all artificial colors in their now often brightly hued offerings by the end of next year, according to a news…

Cincinnati chili without the meat?

March 6, 2017

Cincinnati-style chili chain, Gold Star Chili, made a bold move this week announcing it is offering Cincinnati-style vegetarian chili. If you know…

Tech has power to dazzle drive-thru diners even in a 'down' market

by Elizabeth Friend — Strategy Analyst, Euromonitor International

Much of the drive-thru's draw of the drive-thru is rooted in speed and convenience. But, recent advancements in technology have created the potential for an…

Taco Bell gets 'testy' with 3 offerings

March 3, 2017

Taco Bell is testing a few menu innovations at chains in the Midwest, according to a news release.