To stay or to grow? That was the question at Fast Casual Executive Summit

by S.A. Whitehead — Food Editor, Net World Media Group

"Should I stay or should I grow?" is one question that many restaurant brands struggle with regarding expansion plans.

McDonald's Q3 results support chain's 2016 initiatives

October 21, 2016

McDonald's today reported Q3 financial results that show the chain is holding its own in a softening market, but the brand is also pledging to continue…

White Castle dials up slider’s status via YouTube video series

October 21, 2016

White Castle is clearly going all in for the QSR trend toward higher-end menu items by partnering with a food and travel network and the FoodBeast site on a…

Analytics ROI vs. the high cost of ignorance

It's best if restaurateurs approach analytics by first asking themselves what their highest value questions are and then consider the many ways those questions…

Beverage business keeps Dunkin' Brands growing full-steam ahead

by S.A. Whitehead — Food Editor, Net World Media Group

The apparent evolution of the Dunkin' Donuts chain into a coffee-and-other-beverage-centric QSR is keeping the overall Dunkin’ Brands Group growing full-steam…

How supply chain technology helped 2 brands save money, drive profits

With the proper software, restaurant management can provide predictive and actionable insights into entire food supply chains, enabling greater visibility…

5 prep steps to maximize holiday restaurant business

by Seshu Madabushi — Founder & CEO, mKonnekt

Don’t look now, but the holiday season has, in the view of many, already started. For retailers, this is cash-or-crash time. For restaurant operators, this…

7 ways to "Wow" your customer base

Brands often over-think the process when they’re attempting to come up with great ways to "surprise and delight" their customers. It doesn't have to be…

Report reveals record wave of restaurant chain failings

October 17, 2016

An industry "over-expansion" is the culprit behind a wave of bankruptcy declarations by restaurant chains. 

QSRs show mobile market the way to users' hearts is through their stomachs

In a mobile-driven world, brands and companies have found it vital to incorporate apps into their business strategies to reach their consumers and deliver a…

McDonald's racks up $130M in Q3 charges

October 14, 2016

McDonald’s will incur $130 million in pretax charges — or about 12 cents per share after taxes — for restructuring and non-cash impairment charges as a result…

Questioning why you got into this crazy business? Here's a place to find an answer

by S.A. Whitehead — Food Editor, Net World Media Group

Though the readers of this website are involved in another sector of the food service industry, many of you still attended the Fast Casual Executive Summit…

Toast POS releases consumer report on technology, restaurant experience

October 12, 2016

A good number of consumers believe technology improves the restaurant experience, according to a study, conducted by Toast Restaurant POS, with 79 percent…

Epson announces exclusive customer loyalty solution release

October 12, 2016

Epson America, Inc has announced the release of Spendgo's latest POS platform.

Fast Casual Summit: Why being different is better for your brand

by S.A. Whitehead — Food Editor, Net World Media Group

A restaurant's differences are its keys to greater value and desirability, says branding guru Sally Hogshead, CEO and founder of Fascinate.

How do millennials love thee? Let 'em count the ways

by Seshu Madabushi — Founder & CEO, mKonnekt

Millennials are a prime focal group for targeted marketing, a relatively untapped approach that marketers are slowly lining up to use for this age demographic.

Kono going 'loco' for mall sites come Black Friday

October 7, 2016

Portable pizza and dessert QSR, Kono, plans to scoop up all kinds of fans on Black Friday with the opening of five new mall-based stores in California…

Study: Technology as important as food for QSRs

October 7, 2016

The quick-service restaurant industry is primed to go all in for all types of technology, with particular emphasis on digital signage and front-of-house POS…

Krystal proud to be 'square' at 84

October 6, 2016

The South's oldest quick-service chain is getting up there in years, but even as it approaches 84 years, Krystal is not slowing down. Instead, it's celebrating…

Longtime BK franchise group moves into Raleigh

October 6, 2016

A Raleigh, North Carolina-based Burger King franchisee, Carrols Restaurant Group, has acquired the city’s three Burger King locations.