Boosting customer loyalty: 6 essential tips for restaurants

by Mandy Wolf Detwiler — Editor, Connect Media

Building customer loyalty in the restaurant industry is crucial for long-term success. These six tips can help restaurants obtain and retain customers.

Future-proofed multi-cultural beverage concepts expand across higher-ed campuses

Increased globalization of food culture is transforming campus dining. College, universities and their food service partners are launching specialty drink…

Top 30 Movers & Shakers in Catering 2024

The inaugural Top 30 Movers & Shakers in Catering 2024 list recognizes the leaders and brands reshaping the catering landscape—those taking bold steps to drive…

Presented by Lunchbox

Fast Casual Executive Summit session to delve into third-party delivery

by Mandy Wolf Detwiler — Editor, Connect Media

A panel of speakers will discuss third-party delivery at the Fast Casual Executive Summit next month in Denver, Colorado.

5 key training mistakes and how to improve them

by John Meyers — COO, Marco's Pizza

In the fast-paced world of QSRs, where the quality of service can make or break a business, effective team member training is essential. These five training…

Big Dave's Cheesesteaks partners with The Orlando Magic

September 12, 2024

Big Dave's Cheesesteaks has inked a deal with The Orlando Magic. Big Dave's will place their first Orlando location inside the Magic's home, Kia Center…

McDonald's extends $5 Meal Deal into December, launches fall deals

September 12, 2024

McDonald's $5 Meal Deal isn't quite done yet. The Chicago-based burger brand will keep it around into December, according to a corporate announcement.

TailGate Brewery owner talks perfect pizza, beer pairings

by Mandy Wolf Detwiler — Editor, Connect Media

Wesley Keegan, owner of TailGate Brewery, gives insight on how adding pizza to his brewery was the perfect match.

Little Caesars celebrates 65th anniversary with aggressive expansion

September 10, 2024

Little Caesars is marking its 65th anniversary with a flurry of growth. The company has announced numerous new multi-unit development agreements that will…

5 concepts compete for The Perfect Pitch 2024 title

by Mandy Wolf Detwiler — Editor, Connect Media

Five fledgling concepts will vie for The Perfect Pitch title and a prize on Oct. 14 at the Fast Casual Executive Summit in Denver, Colorado.

Navigating capital structures amid economic challenges

by Blas Escarcega — VP of Franchise Development, Pollo Campero

Amid economic challenges and rising costs, businesses facing Main Street loan maturities can explore flexible refinancing solutions and industry-specialized…

Slim Chickens CEO gives insight into brand's successes

by Mandy Wolf Detwiler — Editor, Connect Media

Tom Gordon is CEO of Slim Chickens, a fast casual chicken brand with more than 280 units.

Chick-fil-A franchisee has passion for sustainability, customer service

by Mandy Wolf Detwiler — Editor, Connect Media

Caitlin Chavez is a Chick-fil-A franchisee in Puerto Rico. Chavez is dedicated to the brand, focusing on quality, customer service and sustainability.

SynergySuite Secures #35 Spot on Utah Business Fast 50

SynergySuite, a global leader in restaurant management software, proudly announces its first appearance on the Utah Business Fast 50 list, ranking at #35.

How Guest Feedback Can Transform Your Restaurant: A Comprehensive Guide

Guest feedback is essential for restaurants to improve operations, boost retention, and enhance the guest experience—but traditional methods like long receipt…

How operators can optimize loyalty programs to thrive during inflation

by Mo Chaar

Learn how restaurant operators can enhance their loyalty programs during inflation by focusing on personalization, leveraging AI technology and rewarding…

Modern Market Eatery president talks brand excellence, ethos

Modern Market Eatery president and co-founder Rob McColgan talks to podcast host Mandy Detwiler about where the company has been and its future in the fast…

ICX Summit: Customer feedback paramount to brands' success

by Mandy Wolf Detwiler — Editor, Connect Media

Customer feedback is crucial for retail and restaurant success, driving improvements in products and services based on customer preferences. Learn innovative…

How innovations in food packaging paving way for QSRs

by Felicity Kelly — Head of Sustainability, Bunzl Express

Packaging shouldn't be a secondary thought when it comes to your menu.

ICX Summit: Brand leaders to share e-commerce excellence insight

by Mandy Wolf Detwiler — Editor, Connect Media

E-commerce leaders will discuss creating seamless customer experiences at the upcoming Interactive Customer Experience Summit being held in Charlotte, North…