Customer service still tops for restaurant staff

by Mandy Wolf Detwiler — Editor, Networld Media Group

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler talks to Zak Omar, CEO of Atomic Wings, an emerging wing brand out of New York City.

Southern Classic Chicken opens updated prototype in Louisiana

October 16, 2023

Southern Classic Chicken, a fried chicken brand based in Louisiana, has opened a restaurant prototype in Bossier City, Louisiana, according to a press release.

Webinar unveils secret sauce for franchise success: Standardization

by Mandy Wolf Detwiler — Editor, Networld Media Group

October 11, 2023

Sam Gerace, CEO of Lineup.ai, and Michael Schatten, VP of operations at fast-casual brand Carrot Express, talk about standardizing operations to increase…

How restaurants can attract, retain top talent in a tight job market

by Mandy Wolf Detwiler — Editor, Networld Media Group

Hiring and retention are still issues in the industry, but things are looking up. One expert offers insight and tips on the restaurant hiring landscape.

Scooter's Coffee exec: 'The whole point of innovation is growth'

by Mandy Wolf Detwiler — Editor, Networld Media Group

Nathan Lester, senior director, drive-thru innovations for Scooter’s Coffee, spoke about pairing innovation and growth during the keynote address kicking off…

How to Motivate Franchise Operators to Follow Standardized Processes (and Why You Should)

Leave with a better understanding of key areas where consistency is king in the restaurant industry, and gain some helpful tips for implementing repeatable…

Presented by FastCasual.com

Transforming your old restaurant: Expert insights on nailing the perfect makeover

by Mandy Wolf Detwiler — Editor, Networld Media Group

When a QSR starts to feel tired and out of touch with contemporary dining trends, it's essential to implement a well-thought-out strategy to breathe new life…

Streamline food truck operations with your cell phone

Traditional point-of-sale and kitchen display systems require extensive spaces and investment. Adding a POS and KDS built for a mobile platform are far better…

Presented by FoodTruckOperator.com

Redefining QSRs: How PDQ journeyed to superior quality, service

by Mandy Wolf Detwiler — Editor, Networld Media Group

PDQ - short for People Dedicated to Quality - has 63 traditional units as well as sports arenas and airport locations. The brand is a people-first…

The Power Of VARs: A Candid Conversation With POSGuys.Com

Colton Kaltenfeldt from POS Guys offers insights into the advantages of working with a VAR that benefit businesses in the long run.

White Castle Unwrapped: Navigating Efficiency through Technology in Multi-Site Operations

Watch now and embark on a journey to unlock the secrets behind White Castle's technological prowess and efficiency-driven success!

Why remodeling is a top investment opportunity for restaurants

by Jim Balis — Partner, CapitalSpring

Remodeling is not just about giving a restaurant a fresh coat of paint. It's about rethinking and redefining a brand's physical space to meet the changing…

How To Switch To An Android POS System: A Detailed Guide

Want to know how to switch your business to an Android point-of-sale (POS) system? Explore every detail in this step-by-step guide for merchants.

How to drive traffic at your pizzeria

by Chris Lybeer — Chief Strategy Officer, Revel Systems

The pizza industry has gotten more crowded, but how can you get a leg up? Chris Lybeer with Revel Systems offers some suggested for technology and creative…

Unlocking commercial kitchen efficiency with thermal printing technology

In the modern, professional kitchen, precise control over heat and temperature has transformed how technology integrates into culinary operations. Such…

Presented by Star Micronics America

Checkers & Rally's rolls out Spanish AI at drive-thrus

by Mandy Wolf Detwiler — Editor, Networld Media Group

Checkers & Rally's has released Spanish AI at the drive-thru in conjunction with Hi Auto. The brand added English AI to its drive-thrus last year.

Why VARs Surpass Online Marketplaces For POS Tech

Find out how VARs in retail and POS system technology bring expertise to ensure you have the best solutions for your business needs.

'It's a revolution': Jars by Fabio Viviani brings playfulness back to desserts

by Mandy Wolf Detwiler — Editor, Networld Media Group

Jars by Fabio Viviani is a dessert concept that could be coming to a town near you. Though the brand has one unit open in Chicago, it has sold more than a…

Del Taco launches unit inside Circus Circus Hotel & Casino

by Mandy Wolf Detwiler — Editor, Networld Media Group

Del Taco has lauched a unit inside the Circus Circus in Las Vegas, Nevada. The Mexican QSR brand plans a unit in the Excalibur soon.

Collaborating with the right equipment and supply consultant offers unmatched peace of mind

Overseeing day-to-day operations of one or more locations takes time, experience and organization. That’s why finding the right equipment partner in the…

Presented by TundraFMP