Bahama Buck's Testimonial: Uncovering Franchise Efficiencies Through Unified Technology

In this video, Bahama Buck's Director of Field Operations Kippi Buchanan shares how her team's decision to move forward with Revel's cloud POS and order…

Hungry Howie's Gen Z franchisee brings fresh perspective, new ideas to table

by Mandy Wolf Detwiler — Editor, Connect Media

Podcast host Mandy Detwiler talks to Hungry Howie's franchisee Rebecca Shannon, a Gen Z whose store is in Michigan. Shannon uses technology and innovation to…

PreciTaste's vision AI tech could be a boon for restaurants

Hauke Feddersen, vice president of operations for PreciTaste, showed off its Vision AI technology at the National Restaurant Association Show.

How Workstream helps reduce Gen Z turnover

June 11, 2024

Frustrated by high turnover among your Gen Z staff? You're not alone. Recruitment and retention are amongst restaurateurs' biggest complaints. Attracting and…

4 ways to bring DEI into your internal communications

Communicating with thousands, or even hundreds of thousands, of frontline workers can be challenging. Fractured communications and an overall lack of belonging…

McDonald's loses EU trademark for 'Big Mac' on chicken products

June 7, 2024

McDonald's lost its exclusive right to the term "Big Mac" for chicken products in the European Union after failing to demonstrate consistent use of the name…

Jollibee takes flight: Filipino QSR's US growth hits 100 stores and beyond

by Mandy Wolf Detwiler — Editor, Connect Media

Jollibee has 101 stores in North America, but with franchising on the horizon, the Filipino favorite will soon become your competition.

GivexEngageAI Offers New Engagement Strategies

Restaurants need to offer unique selling propositions and exceptional customer service. Loyalty programs, personalized marketing, and consistent customer…

Presented by FastCasual.com

Long John Silver's releases app, loyalty program for 1st time

by Mandy Wolf Detwiler — Editor, Connect Media

Long John Silver's has released an app and a loyalty program called the Seacret Society. Director of Marketing Jason Anthony explains the strategy to add the…

How Biscuit Belly added breakfast catering to its operations

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurant Operator Podcast host Mandy Detwiler talks to Lauren Coulter, integrator at fast casual chain Biscuit Belly, about the brand's catering program and…

4 ways to measure effectiveness of restaurant’s marketing campaign

by Andrew Glantz — Founder & CEO, GiftAMeal

Choosing which methods are right for your restaurant to measure marketing campaigns in order to analyze the data you need can be daunting for any restaurateur.

Understanding FSMA Rule 204: crucial for restaurants, fast-food operators

by Jeff Cowan — Senior Director, Community Engagement, GS1 US

The Food Safety Modernization Act (FSMA) is a pivotal regulation set forth by the U.S. Food and Drug Administration (U.S. FDA) to enhance traceability in the…

Axonify Unveils Unified Solution to Solve Massive Frontline Employee Engagement Challenge at ATD 2024

Singular solution addresses traditional LMS limitations and ineffective engagement technology by empowering L&D, HR and Operations teams

Loyalty 3.0: Elevating Guest Engagement Through Deeper Insights

Explore Loyalty 3.0 with Qu's latest insights. Discover how data-driven, personalized interactions are revolutionizing restaurant loyalty programs. This…

GoTo Foods’ co-branding renaissance pairs signature brands

by Mandy Wolf Detwiler — Editor, Connect Media

GoTo Foods is co-branding several of its signature brands with success shown in increased AUVs.

5 reasons every QSR should use CO2 monitoring solution for inventory

by Dave Wiens — CEO, Pulsa, Inc.

Do you know how much CO2 is in your drink tank? Telemetry can help keep track of your soda machine's needs.

Salad Collective, Longboards, Hawaiian Bros. leaders offer insight into Restaurant Franchising and Innovation Summit

by Mandy Wolf Detwiler — Editor, Connect Media

Brand leaders spoke to Restaurant Operator Podcast host Mandy Detwiler at the Restaurant Franchising and Innovation Summit held in Kansas City in March.

Snackpass Aids Presotea in Overcoming Tech Challenges

Unfortunately, this digital revolution comes with a unique set of challenges. One of the most prevalent hurdles that restaurant operators face is the…

Presented by QSRweb.com

SynergySuite Honored with Bronze Stevie® Awards in 2024 American Business Awards®

The American Business Awards® Announces Winners, SynergySuite amongst Honorees

How location intelligence can help restaurants identify, cater to customers

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, talks to Charles Wetzel, CEO of Kalibrate…