Savory Restaurant Fund leader talks creating loyal customers, raving fans

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Alonso Castañeda, VP of brand development and strategy for the Savory Restaurant Fund, shared how the portfolio of brands is harnessing social listening and…

Online Ordering Checklist Used by Leading Restaurant Brands

There's no disputing that online ordering is a must for maximum profitability and customer experience excellence. Check out the checklist used by leading QSR…

Outdoor Kiosks Provide New Revenue Stream for Businesses

Though the pandemic is subsiding, restrictions are loosening and the world is gradually returning to a state of normalcy, many of those kiosks that had…

Givex Analytics

Givex analytics helps to make sense of all the data that your restaurant generates and empowers you to make better business decisions.

Reinventing the In-Store Experience: The Reshaping of Retail

After more than a year of people trying to avoid crowds and maintain social distancing, retailers are betting that shoppers will shift to in-person experiences…

From Out-of-Date Online Ordering & POS System to Fully Integrated Digital Engine

Fast casual UNO Pizza embarked on a full-scale digital relaunch and saw an opportunity in early 2020 to upgrade their legacy online ordering system to unlock…

Subway in Singapore features branded vending machine

June 3, 2021

A Subway restaurant in Singapore has introduced a vending machine that will allow customers to purchase sandwiches, according to a mustsharenews.com report.

Krispy Kreme lays plans to go public

June 2, 2021

Longtime North Carolina-based doughnut QSR, Krispy Kreme, said it wants to go public and sell stock again. The company, owned by Europe's JAB Holding, relayed…

How Lee's Famous Recipe overcame hiring crisis with Conversational AI

Although many QSRs have reported that drive-thru traffic is now making up 80% of business thanks to the pandemic, unemployment packages have made it…

Presented by FastCasual.com

Delight Restaurant Group buys 44 Long Island Wendy's

May 18, 2021

The Delight Restaurant Group has acquired 44 Wendy's Long Island-based restaurants in New York and has plans to build several Wendy's restaurants in the area…

Quelling QSRs' labor pains: Why things must radically change

by S.A. Whitehead — Food Editor, Net World Media Group

In this second of a two-part series on the restaurant industry labor crisis, restaurateurs and industry experts pinpoint the answers all feel are urgently…

Multi-Unit Restaurant Brands Save Time and Money with Network Standardization

Networks are the backbone of the modern restaurant, and keeping them resilient and consistent can be easier with the services of an expert.

Is Chick-fil-A heading into the chicken wing biz?

May 13, 2021

In another instance that proves the only thing as hot as a hot chicken sandwich may be the wings off that same bird, comes word this week that Chick-fil-A has…

Wendy's Q1 results trounce estimates

May 12, 2021

That little freckle-faced gal on the front of Wendy's outlets may be smiling a little more visibly this morning thanks to first quarter earnings that…

Chicken shortage sends prices upward

May 6, 2021

Chicken prices have more than doubled year to date, and wing prices have set new records on account of a shortage, according to Urner Barry, a market research…

Rebounding on steroids: Lessons learned from former Yum! CEO

While restaurateurs have had their share of setbacks over the last year or more, how brands fare going forward depends very much on how each company executes…

Presented by FastCasual.com

Burger King's value offerings boost parent RBI's Q1 revenues

April 30, 2021

Burger King's royal blood mixed with a healthy dose of everyday value helped pull its parent company, Restaurant Brands International Inc., out of the…

Digital drives big sales growth for Yum Brands

April 28, 2021

Worldwide sales grew 11% and same-store sales spiked 9% for Yum Brands Inc.'s first quarter ended March 31.

How QSR and Fast Casual Restaurants Can Prep for the Off-Premise Evolution

There are many opportunistic windows that opened during the pandemic that restaurants are not dismissing as a phase. One of those windows was off-premise…

Five Tips for Getting a Restaurant Up, Running and Positioned for Success

The process of getting a restaurant up, running and positioned for success – particularly nowadays – can be a daunting task. Here are five tips for achieving a…