When digital menu content distracts from the goal

From menu animations that flash by at the speed of light, to the laborious customer experience of printed menus, there's got to be a better way.

POS marketing: How data helps restaurants win more repeat business

Restaurant owners and managers are always looking for ways to win more repeat customers. Whether it’s by updating their menu or hosting themed events…

Survey: QSR customers uncertain about transaction security

October 10, 2019

With an estimated one-third of diner/restaurant interactions now reported to involve some kind of "smart" device, many consumers are worried about the overall…

'How Chipotle Turned Free Burritos into Lasting Customer Relationships' focus of Oct 24 free webinar

by S.A. Whitehead — Food Editor, Net World Media Group

Basketball and burritos are a pretty unbeatable mix. But when that duo is also paired with digital engagement as Chipotle did last spring, it is even more…

KFC UK/Ireland deploys kitchen automation across 900+ stores

October 8, 2019

In the U.K. and Ireland, KFC is deploying delivery-centered kitchen management software at the chicken giant's 900 locations there after what was defined as "a…

Church's says its turnaround is intensifying

October 8, 2019

Church's Chicken said its celebrating what it says is the continuation and strengthening the continuation of a turnaround for the 1,500-store global chain and…

McDonald's, Grubhub expand to New York, Tristate delivery

October 7, 2019

Today, McDonald's USA and Grubhub announced delivery was expanding across New York and the surrounding Tristate area, which follows their partnership…

The tongue-wagging 'Wow!' power of Dog Haus + fast casual summit preview

by S.A. Whitehead — Food Editor, Net World Media Group

From the Tae Kwon Dog to the Bad Mutha Clucka, Dog Haus does dogs, sausages and other eats on a whole other plane. Today, Dog Haus Partner for Marketing and…

The real reason Wendy's is giving breakfast another try

by S.A. Whitehead — Food Editor, Net World Media Group

It takes a lot of guts for a QSR like Wendy's to try breakfast again -- for the fourth time in the chain's history. But a recent location data study shows why…

QSR restrooms: Small space, BIG brand impact

The tiniest room in your QSR's "house" can be a game-changer for brand perception if you manage it poorly.

Teetering on brink of economic downturn: What QSRs should do now

by Carty Davis — Founding Partner, C Squared Advisors

If an economic downturn occurs, as so many believe will happen relatively soon, this checklist can help QSR leaders get their brands in the healthiest position…

Lion's Choice: Fast food where customers slow down

by S.A. Whitehead — Food Editor, Net World Media Group

In a QSR world driven by a faster-is-better mentality and constantly abuzz with talk of ghost kitchens and home delivery, one longtime St. Louis-based QSR…

McDonald's quarterly dividend up 8% over last quarter

September 20, 2019

McDonald's said that its quarterly dividend that's payable in mid-December increased 8% over the previous quarter's dividend and will be $1.25 per share of…

Brain scans prove passion in pitch = interest in investors

by S.A. Whitehead — Food Editor, Net World Media Group

Brain scans don't lie, and for the first time a study has used images taken of investors' brains during new business pitches to prove the passion of the pitch…

Long John Silver's partners with Postmates

September 19, 2019

Long John Silver's has partnered with Postmates to bring seafood to consumers' homes and offices from nearly 800 of the brand's locations nationally, a news…

Yum moves Walmart tech leader into CIO slot, names KFC exec chief strategy officer

September 18, 2019

Walmart tech leader, Clay Johnson, will be joining Yum! Brands, Inc. next month as chief digital and technology officer, while the company said it has promoted…

Chick-fil-A/Popeyes chicken war yanked August business away from other QSRs

With the feathers settled on August's Chick-fil-A/Popeyes chicken sandwich face-off, the data has started to come in and it doesn't look great for other QSR…

Del Taco promotes SVP Gretzema to COO

September 17, 2019

Del Taco Restaurants, Inc. has promoted its former senior vice president for Strategic Planning and Innovation, Chad Gretzema, to COO. Gretzema has worked at…

Nation's 2nd oldest burger QSR, Halo Burger, reborn at 96

September 17, 2019

Halo Burger is celebrating a long-and-healthy 96 years today, which also just happens to be National Cheeseburger day, which might not even have been around…

From Filipino 'chili dogs' to South Korean poutine, Indiana's 1st test kitchen readies for launch

by S.A. Whitehead — Food Editor, Net World Media Group

Young chefs with concepts that offer everything from Filipino street food to Midwest/West U.S. fusion cuisine are getting all the startup help they need at a…