McDonald's does Happy Meal toy flashback

November 1, 2019

A lot of big kids — particularly those in the millennial range — will be heading to McDonald's in coming days to time-travel a bit since the brand is…

2019 Perfect Pitch winner: 'Best fried chicken in the land of fried chicken'

by S.A. Whitehead — Food Editor, Net World Media Group

Louisville, Kentucky brand, Royals Hot Chicken is not only a hot commodity in its fried chicken-steeped home base, but also managed to burn up the competition…

Dunkin' Brands jolts upward via espresso + Baskin-Robbins best quarter in 2 years

October 31, 2019

Dunkin' Brands turned in a nice Q3 performance, marked by the Baskin-Robbins brand's best quarterly sales performance in nearly two years and a lot of Dunkin…

KFC, Pizza Hut, Taco Bell parent turns in solid Q3 sales

October 30, 2019

Yum Brands, Inc. Q3 sales show the multi-brand QSR operator finished out September with solid performance across the board, including 8% global system sales…

4 steps to a successful restaurant delivery strategy

With so many delivery options and so much competition, how can your restaurant create a successful delivery strategy that differentiates you from your…

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Helping QSRs see operational excellence with computer vision

What's computer vision and why does a QSR operator care? Read on because it could save you cash and boost your customer and employee experience.

Popeyes, Burger King push RBI up, Tim Hortons drags it down

October 28, 2019

Coming off a quarter that saw its Popeyes brand take a profitable part in the chicken sandwich wars, the parent company of Popeyes and Burger King parent…

Auntie Anne's, McAlister's to discuss gathering great guest feedback in Nov. 7 webinar

by S.A. Whitehead — Food Editor, Net World Media Group

Are your brand's guests giving you the straight scoop on what they want and don't want from your team? Not sure? Better check out this free webinar, featuring…

Energy: QSRs burn it up. These 3 steps will cut it down.

Trimming the fat in your brand's energy costs doesn't have to be complicated and time-consuming. Here, an energy-use expert explains how you can do it in …

Wendy's returning to UK, even as Chick-fil-A closes first store there

October 22, 2019

Wendy's will put both an international headquarters operation and up to 20 stores in the U.K., beginning with the first location in the next 1-1 1/2 years…

McDonald's 'golden arches' droop as Q3 sales fall short

October 22, 2019

With its U.S. sales slowing down and fast food competition heating up, McDonald's turned in disappointing third-quarter financials that reined in investors…

Blasted! Taco Bell's iconic freeze turns 15

October 21, 2019

2004. That's the year that Taco Bell said it's most iconic and assuredly most viridescent beverage, the Baja Blast, first came on to the scene. That's why the…

A&W is sprouting up a plant-based burger, CEO says on QSRweb podcast

by S.A. Whitehead — Food Editor, Net World Media Group

A&W's turnaround CEO Kevin Bazner goes one-on-one with QSRweb Editor Shelly Whitehead on today's podcast to break some news on the brand's rollout of the…

Jimmy John's officially becomes an Inspire Brands company

October 18, 2019

Arby's and Sonic parent, Inspire Brands, Inc. has officially completed its acquisition of Jimmy John's Sandwiches, now making Inspire Brands the fourth largest…

A QSR guide to confronting activists, restaurant disruption

by Mark Lee — Assistant Vice President and Risk Consultant, Hub International

Social media has taken the gloves off social activism and that's being felt in the real world at QSR brands nationally and worldwide. An ongoing series of…

When digital menu content distracts from the goal

From menu animations that flash by at the speed of light, to the laborious customer experience of printed menus, there's got to be a better way.

POS marketing: How data helps restaurants win more repeat business

Restaurant owners and managers are always looking for ways to win more repeat customers. Whether it’s by updating their menu or hosting themed events…

Survey: QSR customers uncertain about transaction security

October 10, 2019

With an estimated one-third of diner/restaurant interactions now reported to involve some kind of "smart" device, many consumers are worried about the overall…

'How Chipotle Turned Free Burritos into Lasting Customer Relationships' focus of Oct 24 free webinar

by S.A. Whitehead — Food Editor, Net World Media Group

Basketball and burritos are a pretty unbeatable mix. But when that duo is also paired with digital engagement as Chipotle did last spring, it is even more…

KFC UK/Ireland deploys kitchen automation across 900+ stores

October 8, 2019

In the U.K. and Ireland, KFC is deploying delivery-centered kitchen management software at the chicken giant's 900 locations there after what was defined as "a…