McDonald's says menu deals, promotions pushed Q2 results above predictions

July 26, 2019

If those golden arches seem to be glowing a little brighter as you pass by your neighborhood McDonald's, it could be the brand's second quarter financials…

Moving on: Exit strategy mastery for QSR owners

by Carty Davis — Founding Partner, C Squared Advisors

Whether you're moving on to the next opportunity, taking a well-earned retirement or just finished with the restaurant business altogether, don't get out…

Dunkin' Manhattan launches 1st QSR plant-based breakfast patty sandwich

July 24, 2019

Dunkin' is dippin' into plant-based offerings too by partnering with plant-based product maker, Beyond Meat, to give diners a Beyond Sausage Sandwich at the…

Going global? Take these top 3 QSR expansion strategies along

by Bill Edwards — CEO, Edwards Global Services, Inc.

Global expansion of any QSR requires loads of pre-planning, but brands undertaking this kind of expansion should always keep these three strategies top of mind.

White Castle signs on Plexure for loyalty, engagement

July 22, 2019

White Castle has signed on with New Zealand-based Plexure Group to provide mobile engagement and loyalty capabilities to the burger chain's nearly 400 U.S.

McDonald's joins blockchain pilot to improve ad spend efficiency, supply chain transparency

July 22, 2019

McDonald's is among three brands studying how blockchain solutions can provide clarity around advertising spending and better transparency of supply chains.

From food trucks to popping pearls, Wetzel's Pretzels CEO sees bright future

In the twists and turns of everyday QSR operations, few brands get more twisted, tasty and fun than West Coast-born and bred, Wetzel's Pretzels. On this week's…

SOCi's Google My Business integration puts brands where the online search action is

July 19, 2019

SOCi took another step toward providing its clients chains better capabilities to localize messages system-wide. The chain social media management platform…

McDonald's OKs dividend, expands youth career initiative

July 19, 2019

The world's biggest QSR, McDonald's, said it will pay out a quarterly cash dividend relative to its Q2 financial results. The company board declared a…

Del Taco floats diners $1 treats for Drive-thru Day

July 18, 2019

Del Taco's upcoming LTO ticks the boxes for value, summer beverages and that little taste of something sweet many diners today crave when it introduces a dozen…

Plant-based QSR, Superfood Holdings, names former Panera, Pieology exec as CEO

July 18, 2019

Organic, plant-based clean food QSR, Superfood Holdings, has named industry veteran and former Pieology and Panera executive, Clay Sanger as CEO, less than a…

The toll it takes when QSR customers 'lose it' on employees

by S.A. Whitehead — Food Editor, Net World Media Group

'Soul-sucking' is how one fast food worker describes the constant parade of customer abuse she faces on the job, but that worker and others like her aren't the…

McDonald's expands delivery in Houston via DoorDash

July 17, 2019

McDonald's USA is partnering with DoorDash to expand delivery to include 200 Houston-area locations, beginning July 29, a news release said. 

QSR plant-based burgers orders spike 10% over last year

July 17, 2019

QSR orders for plant-based burgers shot up 10% this year over last, to a whopping 228 million servings according to new data from the NPD Group. That's a far…

Kahala, DoorDash partnership brings 25+ brands to nation's doors

July 16, 2019

Kahala Brands — parent company of Cold Stone Creamery, sweetFrog and 28 other limited service brands — announced a nationwide partnership with on-demand…

Church's 2019 sales take flight thanks to Bourbon Black Pepper Smokehouse Chicken LTO

July 16, 2019

Church's Chicken is crediting the re-launch of its Bourbon Black Pepper Smokehouse Chicken LTO with giving the brand a 4.2% lift in sales over the course of…

QSR kiosk use increasing across age groups, brands, Tillster study says

July 16, 2019

QSR kiosk ordering use is increasing, according to digital ordering provider, Tillster, which just released its 2019 Self-Service Kiosk Index, showing what it…

Does your QSR's online ordering partner have these 4 key qualities?

by Robert Kim

Selecting a food ordering app should be done with great consideration to whether the company you're considering is almost as invested in your success as you…

Domino's AI pizza checker boosts customer quality scores 15% a month in

July 15, 2019

Domino's Australia said its AI/machine learning order accuracy tool — the so-called "DOM Pizza Checker" — is turning in some pretty amazing results, just…

Pieology: How a Navy Seal + vegan pies can build a better pizza brand

by S.A. Whitehead — Food Editor, Net World Media Group

Leadership at Pieology sees the same kind of clear skies in the brand's future that its Southern California home is known for, and on this week's podcast, CMO…