Study: Most QSRs aren't 'cool' — why that's a problem

by S.A. Whitehead — Food Editor, Net World Media Group

Here's the bad news for QSRs: Most brands are not cool. That's the conclusion that research consultancy, Magid, recently came to after surveying 6,800 diners…

DoorDash offers subscriptions, pick-up options

August 9, 2018

Restaurant delivery service, DoorDash, said this week it is now offering a subscriber model as well as a call-ahead/pick-up option with its restaurants.

McDonald's Chicago uses kiosks to boost traffic, jobs

August 9, 2018

McDonald's will be employing more people when it reopens its flagship store in Chicago today. The newly remodeled store offers self-serve kiosks, mobile…

The digital signage trifecta: 3 key pre-deployment decisions

Three key considerations you must know before you go headlong into your new or next digital signage solution.

Subway partners with global food network to innovate 'locally relevant' menus

August 7, 2018

Gobal QSR chains often face challenges when it comes to developing trendy menus, but Subway hopes to overcome them by partnering with an online food and travel…

2 ways to 'lengthen' loyalty without cutting into your bottom line

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

Mirus' Dave Bennett highlights what you and your brand can do to maximize the benefits of your loyalty program.

KFC dubs Seinfeld's 'George' as new 'Harland'

August 6, 2018

The actor, who will eternally be "George" to old Seinfeld addicts, is now turning into "Harland," as in Col. Harland Sanders. Actor, comedian and director…

How Wow Bao 'wows' 'em with cartoon-adorned cubbies

Wow Bao's Geoff Alexander talks about how the brand uses kiosks, cubbies and cartoons to delight busy customers even when they are in a huge hurry to pick up…

El Pollo Loco struggles through Q2

August 3, 2018

El Pollo Loco's Q2 financial results indicated that the QSR chicken chain struggled the first part of this year, with net income down $5.1 million or 13 cents…

Bojangles' adjusts guidance after rough Q2

August 3, 2018

Famous Chicken 'n Biscuits fell short on its quarterly earnings in Q2 2018, bringing in just 13 cents per share, well below last year's second-quarter earnings…

Taco Bell adds 125 NYC Cantina, urban in-line restaurants by 2022

Taco Bell is ringing in a much bigger presence in the Big Apple.

Pizza Hut performance drags down Yum China Q2 results

August 2, 2018

Yum China reported an overall 1 percent dip in same-store sales for the company during Q2 2018, stemming from a hefty 4-percent drop in its Pizza Hut brand's…

Subway takes Fresh Now program to 500 US locations

August 2, 2018

Subway is launching its "Fresh Now" program nationwide, which a news release said focuses on new flavors and a "more personalized guest experience."

QSRs in a blockchain world: A restaurant leader's essential guide

by S.A. Whitehead — Food Editor, Net World Media Group

The blockchain may sound like something that has absolutely nothing to do with the restaurant business, but nothing could be further from the truth. Innovative…

Popeyes is winner in RBI Q2 financials

August 1, 2018

The triple QSR parent company, Restaurant Brands International, this morning reported its Q2 financial results, indicating that Popeyes managed to achieve…

Chick-fil-A doing big hiring across Big Apple today

August 1, 2018

Chick-fil-A outlets across the New York City region are abuzz today with activity on the employment front. The brand is using 26 area outlets to intensify its…

Maximizing the QSR 'transformers': Online ordering, loyalty apps, digital signage

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

NPD Group joins two restaurant brands to talk about the tech "transformers" of the restaurant business today and how to make the most of them for your brand.

Study: Road to foodservice growth paved with cafe concepts, healthy food

A recently released Coca-Cola/Technomic study on sources of foodservice growth finds big potential in cafe concepts, off-premise eating and "healthy food,…

AI ordering for even the most indecisive QSR customers

July 27, 2018

Conversational AI producers at Clinc used a video of the world's most indecisive QSR drive-thru customer to show how its AI-powered QSR drive-thru and in-store…

Del Taco hits 19 straight quarters of sales growth

July 27, 2018

Del Taco's Q2 results show the chain has attained 19 straight quarters of sales growth, including the most recent quarter when system-wide comp sales jumped…