Business Strategy and Profitability News & Media

QSR brands suffer mightily from old, unintegrated tech

by Robert Whitehead — Director Retail & Hospitality Technology, Softtek Integrations

As the business world catapults ahead — courtesy of all kinds of new technology — the restaurant industry is still suffering significantly from old systems…

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American Dairy Queen kicks off 'hangry' social media campaign

November 14, 2018

The DQ system is launching three DQ deals connected with a social media campaign to find the so-called "hangriest" people during peak hours for those who are…

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Del Taco opens 8th Idaho store, offers gift card specials for the givers

November 13, 2018

Del Taco is opening of its eighth Idaho restaurant with longtime franchisee, Mark Miller, on North Second Street in Rexburg, a news release said. Miller now…

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Blaze opens Central Michigan University store

November 13, 2018

Blaze Fast-Fire'd Pizza is opening a Mount Pleasant, Michigan location today, Nov. 13, on South Mission Street right across the road from Central Michigan…

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Survey: Chain operators say stores aren't complying operationally

November 13, 2018

Restaurateurs put plenty of thought and planning into creating and implementing topnotch operational procedures, but a new survey shows that quite often those…

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Fun with food: An essential to the eatsa experience

by S.A. Whitehead — Food Editor, Net World Media Group

Automation is only part of the story at the tech-heavy eatsa chain, where brand leaders have had recent success duplicating the operational platform with other…

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Taco Bell scholarships doubled for year No. 4

November 12, 2018

The Taco Bell Foundation, which administers the brand's educational monies, said it's more than doubling its scholarship commitment to $21 million by 2021. The…

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Bojangles' reports Q3 results 3 days after sale announcement

November 9, 2018

On the heels of news of its pending sale earlier this week to Durational Capital Management LP and The Jordan Company LP, chicken-and-biscuits QSR, Bojangles…

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Sonic longtime CEO retires, San Pedro to fill role after Inspire acquisition

November 7, 2018

There's a changing of the guard at Sonic. Chairman and CEO Cliff Hudson announced that he is retiring when the company's proposed acquisition by Inspire Brands…

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Smoothie King, Mighty Quinn's, Tropical Smoothie Cafe take on 'cannibalization'

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

How to drive growth is top of mind for brands but in the quest to grow brands can often ignite a cannibalism strategy, something no partner or franchisor…

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Too much tech? Untangling digital inconsistency at your QSR

by Sif Rai — CMO, QikServe

It's undeniable that technology has the capability to transform the fortunes of your brand. But can too much tech be a bad thing? Of course it can, but this…

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Bojangles', White Castle talk turkey

November 5, 2018

The calendar has turned, with Thanksgiving meals just a few weeks off. For those who don't, won't or can't cook their own feasts, at least two QSRs are…

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QSR operational excellence: 5 steps to put your brand's 'pedal to the metal'

by Terry Dolan — Head of Solutions, WorldAPP

The route to a well-oiled operational machine for your QSR is through data that is captured from, and shared with, all systems and processes simultaneously.

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Upserve names CEO

November 2, 2018

Restaurant management platform provider, Upserve, has named Sheryl Hoskins as its new CEO, with founder, Angus Davis taking on the role of strategic adviser to…

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El Pollo Loco Q3 comp sales up 2.6 percent

November 2, 2018

El Pollo Loco announced its Q3 financial results for the 13-week period ended Sept. 26, including total revenue growth of 5.5 percent to 106.7 million…

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Nathan's Famous blames weather for disappointing Q2

November 2, 2018

Nathan's Famous reported financial results for Q2 2019, showing the brand increased diluted EPS to $1.06 per share for the period ending Sept. 24, over $0.7…

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Jimboy's continues Orange County expansion

November 1, 2018

Jimboy's Tacos will open its fourth Orange County, California location on Alton Parkway this coming Nov. 13, a news release said.

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Stoner's Pizza opening 1st franchise locations

November 1, 2018

Quick-serve pizza franchise, Stoner's Pizza Joint is opening six Texas locations, as part of the brand's first development deal since it began franchising in…

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Garbanzo's, Jimboy's Tacos, Nekter discuss how customer data 'makes' the in-store experience

by S.A. Whitehead — Food Editor, Net World Media Group

Customer data collection is the name of the game today when it comes to crafting the best customer experience. But brand leaders can still get stuck with reams…

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McDonald's Brazil partners with voice-pay solution

October 31, 2018

McDonald's in Brazil has partnered with Fleetcor to make the electronic toll-paying solution Sem Parar available for drive-thru customers there. The agreement…

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