Wendy's gives drive-thru patrons free Jr. Frosties

March 24, 2020

Wendy's this week said it's giving every person placing a drive-thru order a free Jr. Frosty. The move to encourage drive-thru customers during the pandemic…

The Big Shift: Transition to 'delivery only' tough, but potentially lifesaving

by S.A. Whitehead — Food Editor, Net World Media Group

The pandemic that has now got the U.S. restaurant industry in a stranglehold is forcing many brands to delivery-only operations, which not only is requiring…

Wendy's ceases most US carryout, McDonald's does so in UK, Ireland

March 23, 2020

QSRs are increasingly turning to blogs from their executives speaking directly to customers and shareholders to relay COVID-19 restaurant news, including the…

DoorDash launches #OpenForDelivery campaign to support restaurants

March 23, 2020

Over the past several days, cities and states have had to restrict the operations of restaurants, which may lead to the foodservice industry losing  $22…

Restaurant food distributors estimate losses of $24B in 3 months

March 23, 2020

The restaurant industry is hurting and so are its food distributors, who are expected to lose $24 billion over the next three months alone as the pandemic…

Bruster's postpones PJ Day due to pandemic

March 23, 2020

Bruster's announced its stores will postpone its annual PJ Day due to the restrictions placed on its business in the wake of the COVID-19 pandemic. The brand…

Yum China sees 'early signs of recovery'

March 23, 2020

Yum China Holdings, Inc. said that despite the "unprecedented scale and impact" of the pandemic across its locations in China, leadership at the company is…

Bill Kurtis using iconic voice to support restaurant industry

March 23, 2020

Television journalist Bill Kurtis known for his iconic voice is now using it to urge Americans to support the industry by ordering carryout and delivery as…

Restaurant transactions down 8% amid COVID-19

March 23, 2020

With the coronavirus pandemic spreading throughout the country, more people working from home and social distancing guidance in place, U.S. restaurant customer…

Restaurant industry urging Americans to join #TheGreatAmericanTakeout

March 23, 2020

In response to the coronavirus' negative economic impact on the restaurant industry, a coalition of restaurants including Panera Bread, Noodles & Company…

Is your restaurant speaking the COVID-19-era customer's language?

by S.A. Whitehead — Food Editor, Net World Media Group

The seismic shift that COVID-19 has put on everything about restaurant "life as usual" demands an equally substantial shift in marketing and communication…

Smashburger, AMC Theatres execs among leaders weighing in on COVID-19, shrinking kitchens

by Cherryh Cansler — Editor, FastCasual.com

Leaders from AMC Theaters, Wing Zone, Smashburger, Four Foods Group and Middleby discuss how they are changing their kitchen designs to stay profitable, while…

Adapting to the new normal: Vendors offer free services to restaurant operators

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurant operators are scurrying to completely revamp operations to meet the needs of a more or less "locked-in" customer through delivery, drive-thru and…

Will US government grant restaurants' request for $145 billion recovery fund?

by Cherryh Cansler — Editor, FastCasual.com

March 18, 2020

Predicting that COVID-19 — along with the social distancing measures put in place to contain the outbreak — would result in a loss of $225 billion in…

FDA hosting food stakeholder call-in this afternoon

March 18, 2020

The U.S. Food and Drug Administration is hosting a call today for foodservice providers to learn how the government agency is responding to their concerns…

Trump to restaurant CEOs: 'You’re really going to like what we’re doing'

March 18, 2020

Leaders of some of the biggest names in the QSR and fast casual industries spoke with President Donald Trump Tuesday about their struggles to keep their…

EZ-Chow cuts fees to help restaurants meet carry-out, delivery needs

March 17, 2020

As cities shut down dine-in restaurant options due to the Covid outbreak, the ability to provide takeout or delivery becomes more imperative than ever, which…

DoorDash CEO wants to support restaurants, protect drivers

March 17, 2020

Doordash CEO Tony Xu said the company wants to help restaurants survive the recent closures triggered by COVID-19 by providing them with a package of…

McDonald's, Wendy's CEOs outline brands' pandemic responses

March 17, 2020

McDonald's and Wendy's have released CEO statements around each brand's response to the COVID-19 pandemic, including closing in-store dining at McDonald's…

Dunkin' cuts hours, removes store seating in response to virus

March 17, 2020

Dunkin' has announced its measures related to the pandemic and its related mandates nationwide. Dunkin' CEO Dave Hoffmann said in a statement Monday that its…